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very little gravitas 0 skip to content very little gravitas open menu close menu very little gravitas open menu close menu asking stupid questions as a service there s change you need to happen but you really need someone to ask stupid questions like why are we doing this and what for the thing is no questions are stupid they re just embarrassing or asking them feels rude we don t get embarrassed we love asking stupid questions how people work find out more about how teams can become more influential build stronger relationships communicate clearly and focus on what matters in just 4 weeks what size problem do you have small book a 1 1 one hour one price 500 great for goosebump insights joining new dots together and getting unstuck read what people say medium book an initial consult 90 minutes of dedicated time to figure out what your problem really is a recorded session with on the fly notes afterwards and pointers on what to do next large tell us everything it s big a couple months or more lots of people are involved and the contract is going to have a long scope or statement of work or let s get to know each other grab a quick 30 minute chat dan was quick to grok our biz challenges clear eyed about what matters and yes anded to a few new product ideas i m still pumped about go sign up glenn poppe on our 1 1 consulting sessions consultancy for when you don t want a consultant strategy for when you don t want a strategist you know what you need and you don t want a strategist you want a product director or product manager or a design director or a program manager you don t want strategy nope you need a strategist because we solve the problems you have and get you the answers you need we re your backup for leading and your backup for doing we make the complex clear easy to read and make sure it has the hook to persuade we ask the stupid questions when nobody else can or will we turn bad ideas great and make terrible directions inspiring we make what s important actually important and what everyone wants to do actually get done we extricate from ruts we bring down walls if you re in an it prison we run a jailbreak and get you a seat at the table people work with us because we re interesting sxsw best of show and webby winning interesting business speaking engineer trust building ex lawyer interesting nike facebook and sony cannes lions award winning at the world s best creative agency interesting and recognized by the british academy for film and television arts interesting make important what s important you and your team know what s important but it s not being prioritized or done maybe you can t spot it maybe nobody s in the right place to coordinate the work maybe there s too many silos and the walls are too high the slack channels too impenetrable how do you get unblocked sometimes you just need someone to say what s happening out loud and write it down and present it that s what we do get unstuck and out of that rut there s a problem or opportunity but every single time you your team or your organization keeps going down the same path the same numbers but higher and to the right aren t enough and you know you re missing something there s got to be a better different way to solve the problem or maybe you can t see the real problem or a better one figuring that out is nobody s job everyone is heads down in their own area nobody has the time to find out synthesize and then explain that s what we do make friends break silos build bridges you re too siloed and specialized you know it and other people do too but you can t break down those walls and get back to smaller multi disciplinary teams you need to find the place to start something tangible to do something that will start making those walls more permeable and before you even get started you need to persuade people too that s us turn bad ideas and directions into great ones someone somewhere is putting pressure on to do something that s a really bad idea maybe you ve already told them maybe you re not able to do that for whatever reason maybe you re being forced to expend time investigating blockchain for something or using an ill advised vendor product you need someone to help turn that energy into doing the right thing that s us the fixer is in one hour of 1 1 time one fixed price 500 you talk we listen we have fun and you re ready to go read what people say dots connected minds blown we re experts at going wide to grab the metaphors and analogies that make sense of the complex and make the complicated clear goosebumps not insights no strategic insights to unlock innovation or enable disruption here you ll get new understanding and awareness but with goosebumps the smartest rubber duck you know how rubber ducks work and why they re valuable we re the smartest rubber duck that also talks back plus you ll feel less weird my reaction to the term thought partner is usually to throw up in my mouth a bit but dan is legit amazing at it book a session join us for hallway track small groups impromptu conversations interesting people a free ad hoc series of gatherings on zoom held just after an interesting discussion not too big that you don t get a chance to talk 001 the cosy internet on the early 2010s cozy web little printer intimacy collaboration humanity and sincerity on with katie dreke tom taylor and matt webb 003 you deserve a union on organizing and unionizing in technology videogames and more with jacky alciné ethan marcotte clarissa redwine and johanna weststar 004 work the internet and technology in fiction on how work and the internet have been treated as a subject in recent fiction with joanne mcneil and tim maughan join a hallway track if you could do it you d be doing it already that s not a dig you re smart you know what you ve got to do but you ve got a lot going on untangling relationships and understanding takes time getting clarity is hard work that s what we do with you and then we make the connections nobody else can let s talk what people say dan is one of the most switched on people you could hope to meet he knows more than is natural about everything he s also able to balance being wildly creative with being super strategic sometimes it feels like he s managed to digest the entire internet and made sense of it all iain tait former executive creative director google creative lab state of delaware governor s office technology efficiency review in late 2025 we were commissioned by the governor s office of the state of delaware to produce an independent state wide technology efficiency review as part of a wider initiative to improve efficiency and quality of delivery across state government our review mandate included identifying areas in which the state could improve the quality of delivered services reduce costs per transaction and reduce cost and risk in implementing technology projects over four months our work included conducting selected interviews with agency cios and technology leaders representing the state s 30 agencies reviewing existing contracts licenses usage reports and technology spend comparing and contrasting maturity with peer states and digital delivery best practices producing five recommendation areas covering re orienting around user needs re scoping the central technology control agency establishing a state digital service procurement reform and delivering technology infrastructure so good agencies choose to use it working with peer consultancies in the broader efficiency review initiative presenting findings and recommendations to the governor and governor s office and to cabinet in all our review identified 500k in immediate savings 1 8m per year in near term savings and 15m per year in long term savings potential non profit in the social services space product evaluation in 2024 we were commissioned by the leadership of a non profit provider in the social services space to produce an independent evaluation of an internal product build the evaluation included assessing delivery risk team structure and the viability of meeting scheduled milestones for a date driven launch with final delivery of a 10 finding evaluation and memo to the board with costed recommendations our work included regular interview and briefing meetings with executive leadership 1 1 interviews with team members across product engineering design and business assessing product documentation technical architecture project plans and roadmaps dev ops processes training materials and backlog prioritization assessing team configuration and dynamics against modern product delivery standards observing standups product review meetings and stakeholder meetings our submitted evaluation was presented as 10 discrete ranked risks with a clear go no go recommendation and associated board memo the state of california s strategic technology plan vision 2023 in january 2021 we delivered vision 2023 california s statewide strategic technology plan with our client department of technology over the 6 months of preparing vision 2023 our work included designing and holding over 60 user research interviews and meetings with leaders and staff across government technology companies and vendors the civic technology community and the legislative and judicial branches designing running and synthesizing insights from research surveys including department of technology supervisors and managers chief information officers and an unprecedented 8 000 respondent staff survey across 19 departments designing organizing and facilitating collaboration sessions with technology vendors and outreach to technology companies new to working with the state reviewing existing material including strike team reports legislative we re proud to publish with the department of technology our report of what we learned from our user research including quotes survey results and the themes that emerged you can also read vision 2023 as a pdf coverage of vision 2023 state s strategic plan lays out tech goals challenges techwire 19 january 2021 digital services with the state of california california child welfare digital service in 2015 our principal s work with code for america led to california s health and human services agency department for social services office of systems integration government operations agency and department of technology working together to found the child welfare digital service government operations agency and department of technology our work has helped california make sure government services meets user needs our work included advising govops and department of technology leadership on technology policy and delivery delivering a digital services strategy and putting it into practice bringing new talent and skills to government identifying digital service demonstration opportunities health and human services agency and office of systems integration our work with chhsa and osi has included delivering a digital services strategy and putting it into practice helping osi increase their capability and support for agile iterative multi disciplinary delivery of technology that meets user needs advising on modernizing and replacing programs like medicaid mmis and meds the medi cal eligibility data system very little gravitas is dan hon principal dan hon is the former editorial director for code for america where he led the program to modernize california s procurement of a new child welfare technology system dan was most recently featured in the mit technology review article why is it so hard to build government technology over the last 15 years dan s work has focussed on how the internet has changed publishing entertainment advertising and health we ve partnered with nora ryan cyd harrell ryan ko chief of staff code for america lauren lockwood founder and principal bloom works jennifer tharp emily wright moore principal bloom works not trying is a signal made with very little gravitas in portland oregon
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