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documentation home zendesk developer docs zendev_horizontal zendev_horizontal documentation api reference search home documentation home api basics capabilities ticketing help center ai agents messaging voice custom data live chat employee services sales crm web ios android and unity sdks zendesk web widget and sdks classic web widget and sdks extensions apps marketplace webhooks integration services channel framework develop on the zendesk sunshine platform zendesk sunshine is our open and flexible platform built natively on aws you can create unique customer experiences using our apis and sdks connect data sources across your technology stack and build any app or automation you want using the languages you love create a developer account try out the sunshine platform with a free 14 day trial account create an account create your first ticket get up and running on the sunshine platform using this 10 minute api quickstart guide get started explore the zendesk apis use postman a popular api testing tool to explore the zendesk apis explore the apis deliver rich conversational experiences use our zendesk sdks to add messaging to your web mobile and social channels so customers can reach you instantly web use the web widget api to configure the web widget settings and customize its appearance and functionality web widget api reference android add messaging to your project to engage with your users from your android app get started ios add messaging to your project to engage with your users from your ios app get started unity add messaging to your project to engage with your users from your unity game get started new to messaging learn more about messaging guides to solve your problems access integrate and extend your data anywhere with an event driven platform and robust apis that let you build anything inside or outside of zendesk create and manage tickets ticketing system build custom ticket forms create tickets programmatically and learn how to use our apis to work with tickets overview manage your knowledge base help center learn how to back up your knowledge base or the ins and outs of our templating language curlybars overview integrate your own call center solution voice integrate other telephony systems and learn how to update and create tickets based on calls and voicemails overview learn how the sell apis work sell tap into sell and build your own sell powered applications for the web mobile and desktop overview enable your app to act as a chat agent live chat use the chat conversations api to allow your application to act as a zendesk chat agent and interact with your website visitors overview connect all of your customer data sunshine helps you connect all your customer data for complete context wherever it lives and use our tools to build the best customer experiences custom objects store and connect new data sources like products and order history for greater context about your customers getting started with custom objects profiles build customer profiles with data from third party applications to create a more complete picture of your customers getting started with profiles events capture every customer interaction like shopping cart web or mobile activity to get a dynamic view of the customer journey getting started with events build apps with any tech zendesk apps are installed in the agent interface that extends the functionality of the sunshine platform we ve got the tools and frameworks to help you get started learn about the apps framework learn how the zendesk apps framework zaf lets you build integrations and custom features to extend the functionality of sunshine app developer guide try the framework yourself in this 15 minute quick start you ll use the zendesk apps framework to access add comments to and create tickets follow the quickstart guide decide what type of app to make understand the differences with client side server side and integration apps choose your own app adventure read the api reference zendesk s apis are organized around rest principles our apis have resource oriented urls accepts form encoded request bodies and return json encoded responses read the api reference join our developer community forum blog slack zendesk 181 fremont street 17th floor san francisco california 94105 privacy notice zendesk developer terms system status