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wnloads checked trusted general information checked trusted companies crew contract and skipper liability insurance notice of termination yacht pool flight service trade fairs let s meet we exhibit latest news contact us request a quote insurance for boats sailing and motor yachts and for charter skippers since 1976 comprehensive support and reliable claims handling yacht pool is your partner for yacht insurance simple fast and personal insurance for boats yachts charter skipper insurance navigate carefree find the best insurance for skipper and yacht skipper liability the skipper is liable for damages that he has culpably caused to others with his present and future assets without limitation this is your risk yacht pool includes gross negligence and defense against unjustified third party claims apply online yacht hull yacht hull insurance is comprehensive cover for the yacht owner it covers total loss as well as partial damage to your own yacht and offers protection against financial losses that may arise from events such as theft fire or natural disasters request a quote jet ski as a pioneer and trendsetter in water sports insurance yacht pool sets a new standard in jet ski insurance the yacht pool jetski insurance is a new highlight of our product development that covers all essential risks for jet ski owners request a quote about yacht pool the yacht pool story dr schöchl initially wanted nothing to do with insurance however he was greatly annoyed by the poor conditions at the expense of the customers of the family business sunbeam yachts which is why he wrote the yacht pool hull and liability conditions thus becoming the initiator of all risk coverage a fundamental innovation in boat and yacht insurance they far surpassed traditional individual risk coverage in terms of customer orientation since insurance conditions could not be patented they were gradually copied by competitors over the years and are now in the market at yacht pool policyholders were grouped into a pool hence the name yacht pool which was intended to speak with one voice and provide a counterweight to insurance companies and their teams of lawyers to which the individual was always inferior in the charter sector dr schöchl was the first to recognize the high personal liability risk of the charter skipper which he considered unacceptable he formulated and wrote the corresponding skipper liability conditions thus launching the protection of charter skippers he is therefore considered one of the inventors of skipper liability insurance but it didn t stop there further specialized insurances such as charter deposit insurance charter cancellation insurance and a range of other coverage concepts were developed in professional circles yacht pool thus became a pioneer in charter insurance and trendsetter for water sports insurance moreover yacht pool evolved into a kind of ombudsman for questions that went beyond insurance solutions this includes the quality seal checked trusted financial security which provides charterers with better guidance in choosing economically stable charter agencies and fleet operators thereby minimizing the risk of insolvency dr friedrich schöchl esteemed speaker and author of the book the liability of the skipper photo credit www ocean7 at moreover yacht pool evolved into a kind of ombudsman for questions that went beyond insurance solutions this includes the quality seal checked trusted financial security which provides charterers with better guidance in choosing economically stable charter agencies and fleet operators thereby minimizing the risk of insolvency equally important was the development of the faircharter contract a standard contract of terms and conditions for charterers designed to protect the charter skipper from problematic voluntary liability agreements where no insurance coverage applies the international associations ebi european boating industry in brussels and icomia international council of marine industry associations in london adopted this contract as a model for international and official general charter standard conditions with its initiatives yacht pool became a pioneer innovator and initiator setting the trend and thus much more than just an insurance company insurance for charter skippers skipper liability charter deposit skipper accident charter consequential loss charter withdrawal take out charter insurance online further information on charter insurance top google reviews for yacht pool rostislav aronov a year ago i purchased the charter deposit insurance at the beginning of the 2024 season and took 2 charters the first one was without a damage unfortunately during the second chapter one of the heads were blocked and a fishing line was found during the checkout on the bow thruster prop the charter company charged us for 460 i applied for the refund by email with supporting documents and got professional treatment by sami i would like to appreciate the simplicity and sami s positive attitude i received the payment on my bank account one more thing to mention is that the yacht pool insurance lasts one year and can be used during multiple charters in opposite to other insurance companies from now on i recommend to sailors the charter deposit insurance from yacht pool andrew digiovanni 2 years ago yacht pool has been thoroughly helpful to me as a skipper when i was researching potential plans i received very thorough and patient explanations of their coverage details and in a recent claim i followed the guidelines to turn in any pertinent details and quickly received a very fair reimbursement thank you yacht pool for having my back when other skippers whether friends members of my sailing club or folks i meet when cruising or attending trainings ask about skippers insurance and my advice i tell them to consider yacht pool evgenii batinkov 2 years ago it was my first time using the service for damage deposit insurance we had some unexpected strong weather early in the morning on the third day in the marina and did some scratched on the stern after we got back we sent the needed documents and in one month we got the amount back i can highly recommend the company and the type of the insurances they provide safe sailing to all dave strahl 2 years ago booking the policy was very straightforward online but the service when it was unfortunately needed was simple clear and very prompt i had assumed that a bow thruster would actually work while mooring in a 25 knot cross wind which pushed me down onto a companion yacht the damage was charged by the charter base pictures were provided a few other documents required but once provided sami at yacht pool very quickly and accurately processed my claim miso penava 2 years ago i have been an avid sailor for 28 years and for the past 5 years i have had liability insurance and a deposit insured with yacht pool every once in a while an unpleasant situation happened and yacht pool always found a solution and returned the compensation i can t tell you how much i am satisfied with their professionalism kindness and responsiveness i recommend everything to amateur and professional sailors mišo penava rajko lipič 2 years ago ich bin mit der leistung der yacht pool kautionssicherung sehr zufrieden der entgangene betrag wurde mir erstattet charter fairtrag yacht pool has created the charterfair contract with international terms and conditions to ensure that the contractual conditions remain fair for the charter company the agency and the charter customer book your charter cruise without hidden unfair and toxic clauses checked trusted it is almost impossible for a charter customer to obtain an objective comprehensive quality assessment from charter agencies and fleet operators for this reason yacht pool awards the checked trusted seal of approval insurance for boats and yachts yacht liability yacht hull yacht passenger accident and yacht seizure sailing yachts motor yachts mega yachts sailboats motorboats ribs jet ski dinghies inflatable boats dinghies fishing boats request a non binding insurance quote further information on boat and yacht insurance news from yacht pool here you will find regularly updated articles with valuable information and expert advice on yacht and skipper insurance as well as the latest developments safety tips and industry specific updates to make your enjoyment as a yacht and boat owner or charter skipper worry free read more a new milestone for customer rights icomia ebis vdc and yacht pool have developed a charter framework agreement read more clear conditions the guiding conditions of the yacht pool fair charter contract read more insolvency charter price protection read more fair charter by yacht pool report from the trade magazine boote 1 2024 power of partnership together successful we have been working together with our partners for many years and our partner network consists of experienced companies as one of the leading yacht and skipper insurers it is important to have reliable professionals at your side we have been working with experts from various fields for many years our partners have in depth knowledge of the yacht and boat industry insurance and much more surveyor s offices specialized lawyers training institutes trade magazines associations benefit from yacht pool s strong partner network and find out more claims service for fast and personal assistance in the event of damage report damage simply and easily we are here for you and will help you as quickly as possible damage report be smart avoid the damage recognize dangers as a precaution avert them correctly and save time money and trouble we want to prepare you accordingly avoid damage yacht pool in the trade press online charter blinded by the low price yacht pool committed to the interests of the agencies this article is a translation of an article originally published on the yacht website on november 10 2025 online charter blinded by the low price the dream of a charter vacation can quickly turn into a nightmare if you end up with an unreliable charter agency with 45 early bird discounts the slovakian online charter agency boataround is currently enticing sailors to book early however there are an increasing number of cases in which customers have had to worry about their boats and their advance payments topics in this article final payment transferred from the agency to the fleet operator one hour before departure charter crew fobbed off with smaller catamaran on site agency only responds to massive pressure from customers events reminiscent of major charter bankruptcy two years ago charter fleet operators want to defend themselves against discount war one provider had already terminated its cooperation with boataround charter insurer yacht pool refuses policies for dubious companies charter agency is apparently heavily indebted marcus neumüller wanted to spend another week on the water with three friends in mid october back in august he had found a one year old 40 foot beneteau near athens online it was priced at 2 600 including sup you can t go wrong with that thought the austrian who lives south of steyr he booked directly and transferred the full charter amount on august 24 after receiving the reservation confirmation six weeks later just one day before his departure he received disturbing news out of the blue a fellow sailor who had already arrived had learned from the fleet operator in alimos that he would not be handing over the boat the reason boataround the online agency through which neumüller had booked had failed to pay the final installment of 1 200 euros even though it was long overdue this was apparently common practice as the head of the charter base noted we often have trouble with them final installment transferred from the agency to the fleet operator one hour before departure what followed for marcus neumüller and his crew member was a race against time accompanied by frustration anger and the worry that they would have to pay the final installment again in order to get the charter yacht he contacted boataround by email phone and via the fleet operator demanding that they fulfill their contractual obligation immediately the pressure had an effect in the afternoon the slovakian online agency finally transferred the outstanding amount just one hour before the final deadline expired no one needs that kind of stress says the doctor in retrospect after his recent experience he will definitely not book with boataround again there are plenty of other agencies that are known for their quality and are also certified we were simply blinded by the low price neumüller and his crew were still lucky other boataround customers have been hit harder recently sometimes the yachts that had been booked and confirmed were not available at all sometimes the agency failed to make payments or refunds for months and sometimes the discounts advertised on the homepage did not even come close to the discounts actually offered charter crew is fobbed off with a smaller catamaran on site nico gast from neuenhagen near berlin experienced a whole cascade of unpleasant surprises he had booked and paid for a 14 meter catamaran through boataround for a trip in september because it was not available at the desired time he was offered a competing model of the same size as a replacement gast paid the last two charter installments in july and august and arrived on september 27 full of anticipation but he and his crew were also denied the replacement boat because as in the case of marcus neumüller the last installment had not been forwarded the base manager then canceled the contract and chartered the 46 foot catamaran elsewhere as a replacement boataround only offered a much smaller 40 foot catamaran which was not due to be available until the following day and was also around 350 kilometers away faced with no other option nico gast agreed to the exchange rented a car and set off with his crew agency responds only after massive pressure from customers he was not credited for the additional costs for the car and the lost sailing day boataround even failed to reimburse the difference in the charter price of 906 for weeks it was only when the guest set a deadline of the end of october and threatened to file for bankruptcy if this was not met that the agency responded on trustpilot a leading customer satisfaction portal the company founded in 2016 continues to enjoy a good rating with 4 5 out of 5 possible stars boataround itself advertises its service the most recent reviews strikingly often submitted anonymously are all outstanding however anyone who takes the trouble to look at the one star ratings will find dozens of scathing reviews with a significant increase since august events reminiscent of major charter bankruptcy two years ago the events are reminiscent of the final phase of another online agency that started with tens of millions in investor funds and high expectations zizoo ...