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description= You can reuse variables when you use the same text-based content in multiple places that changes over time.;
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Text of the page (random words):
create and manage variables documentation index fetch the complete documentation index at https docs document360 com llms txt use this file to discover all available pages before exploring further quick start create an article review article publish article customize site invite users set up roles permissions track analytics eddy ai features for creators for readers for integrations key features multiple workspaces languages role based access control single sign on private hosting advanced editor templates variables snippets glossary drive file management custom fields interactive decision trees collaboration tasks custom workflow review reminder import export project site customization custom domain integrations extensions analytics feedback manager api documentation integrate with document360 manage your api docs release notes november 2026 12 11 1 october 2026 12 10 2 october 2026 12 10 1 help troubleshooting self service support ask for a feature community glossary search ctrl k press ctrl k to open search powered by create and manage variables updated on oct 1 2026 published on jun 13 2026 5 minute s read focus listen print copy page copy as markdown for llms view as markdown view the page as plain text open in chatgpt ask chatgpt about this page open in claude ask claude about this page article summary prev next variables in document360 are created and managed from the variables page under content tools from this page you can create new variables edit their content check where they are used across your knowledge base and delete them individually or in bulk to insert a variable into an article or category page and to translate variables read use and translate variables the variables page navigate to content tools in the left navigation bar select content resources variables in the left navigation pane element description create creates a new variable languages filters the variable list by global or a specific language search variable searches for a variable by name select variable checkbox to select one or more variables for bulk delete click a variable name to view its content used in shows a hyphen if the variable is unused if used click view to see the articles and category pages where it appears archived articles and category pages are not counted language shows the language assigned to each variable last modified displays the date and time the variable was last updated translation click the globe icon to check translation progress a green check means the variable has been translated into that language an x means it has not edit opens the variable for editing click update to save changes delete deletes the variable for bulk delete select the checkboxes and click delete at the top create a variable on the variables page click create in the top right corner enter a name for the variable note variable names can include letters numbers hyphens and underscores the name must not exceed 50 characters note the merge code value this is the tag used to insert the variable in the editor for example if the variable name is disclaimer the merge code is variable disclaimer from the language dropdown select a language scope global default the variable applies to all languages a specific language the variable applies to that language only in the content field enter the variable content note variable content is limited to 300 characters including spaces for longer texts or media use snippets click save formatting options you can style variable content using the toolbar option description font family change the font family of the text font size adjust the text size between 8 and 48 bold emphasise important words or phrases italic highlight text or indicate terms underline add a line below the text for emphasis text color change text color using a color picker or hex code background color change the background color behind the text insert link add a hyperlink to an internal article or external url latex add latex expressions for mathematical content emoji insert emojis into the content more access additional options inline code strikethrough superscript subscript and remove formatting note you can also use the slash menu in the variable editor to access formatting tools such as heading 3 and heading 4 and insert elements such as link latex and emoji view variable usage before editing or deleting a variable you can check exactly which articles and category pages use it on the variables page locate the variable in the used in column click view the view references panel opens click an article name to expand its entry for each reference you can see the article version project workspace and language the name of the user who inserted the variable the article state draft or published and the date and time the variable was inserted note archived articles and category pages are not listed in the view references panel and are not counted in the used in column a variable used only in archived content shows a hyphen as though it is unused the references are preserved and reappear when the content is unarchived edit a variable on the variables page hover over the variable and click the edit icon the variable content opens for editing the name and merge code value cannot be changed after creation edit the content as needed and click update note editing a variable s content updates it in every article and category page where the variable is used including published ones without needing to republish them edit a link inside a variable if your variable contains a hyperlink click the link to open the bubble menu option description open link opens the link in a new tab so you can verify it edit edit the url link text or the open in new tab setting unlink removes the hyperlink and leaves the url as plain text copy copies the link url delete a variable on the variables page hover over the variable and click the delete icon click yes in the confirmation dialog to delete multiple variables at once select the checkboxes next to the variables you want to delete and click delete at the top of the list note when you delete a variable it is removed from all articles where it is referenced the article itself is not modified or republished on the knowledge base site surrounding content adjusts automatically and no empty space remains in the portal the variable is replaced with the placeholder text loading replace it with another variable or delete the placeholder manually considerations item detail variable name length maximum 50 characters variable name characters letters numbers hyphens and underscores only content length maximum 300 characters including spaces name and merge code cannot be changed after the variable is created global variables cannot be translated variables inside snippets not supported variables will not render correctly in the editor preview or pdf exports archived content archived articles and category pages are excluded from the used in column and the view references panel best practices name variables descriptively use names that make the merge code self explanatory for example support_email rather than var1 this helps authors insert the right variable without having to check its content first use global scope by default set the language to global unless the variable content genuinely differs by language language specific variables require separate management for each language check dependencies before editing use view references to understand the full impact before changing a variable that is widely used across your knowledge base use snippets for anything longer than a phrase if the content you want to reuse includes formatting multiple sentences or structured elements a snippet is the right tool not a variable was this article helpful yes no previous article variables next article use and translate variables related articles create and manage snippets content management content tools snippets variables content management content tools variables use and translate variables content management content tools variables localization variables site customization knowledge base site overview tags content resources document360 customers pricing resources request a demo migration request security private hosting enterprise readiness top features knowledge base portal knowledge base site knowledge base assistant integrations and extensions platform api analytics workflow ticket deflector drive seo support documentation support status feedback contact us contact us support document360 com rating 4 7 3000 about us our team our culture careers terms trust center privacy policy cookie policy soc2
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