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ain menu move to sidebar hide navigation main page contents current events random article about wikipedia contact us contribute help learn to edit community portal recent changes upload file special pages search search appearance donate create account log in personal tools donate create account log in contents move to sidebar hide top 1 history 2 types toggle types subsection 2 1 examples 3 questionnaire construction toggle questionnaire construction subsection 3 1 question type 3 2 question sequence 3 3 basic rules for questionnaire item construction 3 4 multi item scales 4 questionnaire administration modes 5 questionnaire translation 6 concerns with questionnaires 7 see also 8 further reading 9 references 10 external links toggle the table of contents questionnaire 40 languages العربية català čeština dansk deutsch ελληνικά esperanto español euskara فارسی français עברית हिन्दी magyar bahasa indonesia ido italiano 日本語 gĩkũyũ қазақша 한국어 latviešu монгол nederlands polski português română русский српски srpski svenska kiswahili தமிழ் ไทย tagalog українська اردو oʻzbekcha ўзбекча 吴语 粵語 中文 edit links article talk english read edit view history tools tools move to sidebar hide actions read edit view history general what links here related changes upload file permanent link page information cite this page get shortened url switch to legacy parser print export download as pdf printable version in other projects wikimedia commons wikidata item appearance move to sidebar hide from wikipedia the free encyclopedia series of questions for gathering information for the racehorse see questionnaire horse a basic questionnaire in thai a questionnaire is a research instrument that consists of a set of questions or other types of prompts for the purpose of gathering information from respondents through survey or statistical study a research questionnaire is typically a mix of close ended questions and open ended questions open ended long term questions offer the respondent the ability to elaborate on their thoughts the research questionnaire was developed by the statistical society of london in 1838 1 2 although questionnaires are often designed for statistical analysis of the responses this is not always the case questionnaires have advantages over some other types of survey tools in that they are cheap do not require as much effort from the questioner as verbal or telephone surveys and often have standardized answers that make it simple to compile data 3 however such standardized answers may frustrate users as the possible answers may not accurately represent their desired responses 4 questionnaires are also sharply limited by the fact that respondents must be able to read the questions and respond to them thus for some demographic groups conducting a survey by questionnaire may not be concretely feasible 5 history edit one of the earliest questionnaires was dean milles questionnaire of 1753 6 types edit a distinction can be made between questionnaires with questions that measure separate variables and questionnaires with questions that are aggregated into either a scale or index questionnaires with questions that measure separate variables could for instance include questions on preferences e g political party behaviors e g food consumption facts e g gender questionnaires with questions that are aggregated into either a scale or index include for instance questions that measure latent traits attitudes e g towards immigration an index e g social economic status examples edit a food frequency questionnaire ffq is a questionnaire the type of diet consumed in people and may be used as a research instrument examples of usages include assessment of intake of vitamins or toxins such as acrylamide 7 8 ethnographic questionnaire questionnaire construction edit main article questionnaire construction question type edit usually a questionnaire consists of a number of questions test items that the respondent has to answer in a set format a distinction is made between open ended and closed ended questions an open ended question asks the respondent to formulate his own answer whereas a closed ended question asks the respondent to pick an answer from a given number of options the response options for a closed ended question should be exhaustive and mutually exclusive four types of response scales for closed ended questions are distinguished dichotomous where the respondent has two options the dichotomous question is generally a yes no close ended question this question is usually used in case of the need for necessary validation it is the most natural form of a questionnaire nominal polytomous where the respondent has more than two unordered options the nominal scale also called the categorical variable scale is defined as a scale used for labeling variables into distinct classifications and does not involve a quantitative value or order ordinal polytomous where the respondent has more than two ordered options bounded continuous where the respondent is presented with a continuous scale a respondent s answer to an open ended question is coded into a response scale afterward an example of an open ended question is a question where the testee has to complete a sentence sentence completion item 9 question sequence edit in general questions should flow logically from one to the next to achieve the best response rates questions should flow from the least sensitive to the most sensitive from the factual and behavioural to the attitudinal and from the more general to the more specific citation needed there typically is a flow that should be followed when constructing a questionnaire in regards to the order that the questions are asked the order is as follows screens warm ups transitions skips difficult classification screens are used as a screening method to find out early whether or not someone should complete the questionnaire warm ups are simple to answer help capture interest in the survey and may not even pertain to research objectives transition questions are used to make different areas flow well together skips include questions similar to if yes then answer question 3 if no then continue to question 5 difficult questions are towards the end because the respondent is in response mode also when completing an online questionnaire the progress bars lets the respondent know that they are almost done so they are more willing to answer more difficult questions classification or demographic question should be at the end because typically they can feel like personal questions which will make respondents uncomfortable and not willing to finish survey 10 basic rules for questionnaire item construction edit use statements that are interpreted in the same way by members of different subpopulations of the population of interest use statements where persons that have different opinions or traits will give different answers think of having an open answer category after a list of possible answers use only one aspect of the construct you are interested in per item use positive statements and avoid negatives or double negatives do not make assumptions about the respondent use clear and comprehensible wording easily understandable for all educational levels use correct spelling grammar and punctuation avoid items that contain more than one question per item e g do you like strawberries and potatoes question should not be biased or even leading the participant towards an answer incorporate research questions like maxdiff and conjoint to help collect actionable data 11 multi item scales edit labelled example of a multi item psychometric scale as used in questionnaires 12 within social science research and practice questionnaires are most frequently used to collect quantitative data using multi item scales with the following characteristics 12 multiple statements or questions minimum 3 usually 5 are presented for each variable being examined each statement or question has an accompanying set of equidistant response points usually 5 7 each response point has an accompanying verbal anchor e g strongly agree ascending from left to right verbal anchors should be balanced to reflect equal intervals between response points collectively a set of response points and accompanying verbal anchors are referred to as a rating scale one very frequently used rating scale is a likert scale usually for clarity and efficiency a single set of anchors is presented for multiple rating scales in a questionnaire collectively a statement or question with an accompanying rating scale is referred to as an item when multiple items measure the same variable in a reliable and valid way they are collectively referred to as a multi item scale or a psychometric scale the following types of reliability and validity should be established for a multi item scale internal reliability test retest reliability if the variable is expected to be stable over time content validity construct validity and criterion validity factor analysis is used in the scale development process questionnaires used to collect quantitative data usually comprise several multi item scales together with an introductory and concluding section questionnaire administration modes edit main modes of questionnaire administration include 9 face to face questionnaire administration where an interviewer presents the items orally paper and pencil questionnaire administration where the items are presented on paper computerized questionnaire administration where the items are presented on the computer adaptive computerized questionnaire administration where a selection of items is presented on the computer and based on the answers on those items the computer selects the following items optimized for the testee s estimated ability or trait questionnaire translation edit questionnaires are translated from a source language into one or more target languages such as translating from english into spanish and german the process is not a mechanical word placement process best practice includes parallel translation team discussions and pretesting with real life people 13 14 and is integrated in the model trapd translation review adjudication pretest and documentation 15 a theoretical framework is also provided by sociolinguistics which states that to achieve the equivalent communicative effect as the source language the translation must be linguistically appropriate while incorporating the social practices and cultural norms of the target language 16 besides translators a team approach is recommended in the questionnaire translation process to include subject matter experts and persons helpful to the process 15 17 for example even when project managers and researchers do not speak the language of the translation they know the study objectives well and the intent behind the questions and therefore have a key role in improving questionnaire translation 18 concerns with questionnaires edit while questionnaires are inexpensive quick and easy to analyze often the questionnaire can have more problems than benefits for example unlike interviews the people conducting the research may never know if the respondent understood the question that was being asked also because the questions are so specific to what the researchers are asking the information gained can be minimal 19 often questionnaires such as the myers briggs type indicator give too few options to answer respondents can answer either option but must choose only one response questionnaires also produce very low return rates whether they are mail or online questionnaires the other problem associated with return rates is that often the people who do return the questionnaire are those who have a very positive or a very negative viewpoint and want their opinion heard the people who are most likely unbiased either way typically do not respond because it is not worth their time one key concern with questionnaires is that they may contain quite large measurement errors 20 these errors can be random or systematic random errors are caused by unintended mistakes by respondents interviewers and or coders systematic error can occur if there is a systematic reaction of the respondents to the scale used to formulate the survey question thus the exact formulation of a survey question and its scale is crucial since they affect the level of measurement error 21 further if the questionnaires are not collected using sound sampling techniques often the results can be non representative of the population as such a good sample is critical to getting representative results based on questionnaires 22 see also edit survey methodology behavioral risk factor surveillance system computer assisted personal interviewing enterprise feedback management quantitative marketing research questionnaire construction structured interviewing web based experiments position analysis questionnaire further reading edit foddy w h 1994 constructing questions for interviews and questionnaires theory and practice in social research new ed cambridge uk cambridge university press gillham b 2008 developing a questionnaire 2nd ed london uk continuum international publishing group ltd leung w c 2001 how to conduct a survey student bmj 9 143 5 mellenbergh g j 2008 chapter 10 tests and questionnaires construction and administration in h j adèr g j mellenbergh eds with contributions by d j hand advising on research methods a consultant s companion pp 211 234 huizen the netherlands johannes van kessel publishing mellenbergh g j 2008 chapter 11 tests and questionnaires analysis in h j adèr g j mellenbergh eds with contributions by d j hand advising on research methods a consultant s companion pp 235 268 huizen the netherlands johannes van kessel publishing munn p drever e 2004 using questionnaires in small scale research a beginner s guide glasgow scotland scottish council for research in education oppenheim a n 2000 questionnaire design interviewing and attitude measurement new ed london uk continuum international publishing group ltd robinson m a 2018 using multi item psychometric scales for research and practice in human resource management human resource management 57 3 739 750 https dx doi org 10 1002 hrm 21852 open access questionnaire are of different types as per paul 1 structured questionnaire 2 unstructured questionnaire 3 open ended questionnaire 4 close ended questionnaire 5 mixed questionnaire 6 pictorial questionnaire references edit gault rh 1907 a history of the questionnaire method of research in psychology research in psychology 14 3 366 383 doi 10 1080 08919402 1907 10532551 a copy of the instrument was published in the journal of the statistical society volume 1 issue 1 1838 pages 5 13 fourth annual report of the council of the statistical society of london jstor i315562 the roma have a much younger population oecd economic surveys slovak republic 2019 02 05 doi 10 1787 d8c7c39a en isbn 9789264311350 issn 1999 0588 s2cid 242796295 ci...
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