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description= The Ceres Power Holdings plc privacy notice.;
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for our products or services send us an online enquiry through our website subscribe to our service or publications subscribe to become a shareholder of the company apply for a job with the company request marketing to be sent to you enter a competition promotion or survey or give us some feedback automated technologies or interactions as you interact with our website we may automatically collect technical data about your equipment browsing actions and patterns using google analytics we collect this personal data by using cookies and other similar technologies please see our cookie policy below for further details third parties or publicly available sources we may receive personal data about you from various third parties and public sources as set out below technical data from the following parties analytics providers such as google based outside the eu and search information providers such as google based outside the eu contact financial and transaction data from providers of technical payment and delivery services including credit reference agencies identity and contact data from publicly availably sources such as client websites corporate websites regulatory body websites suppliers websites professional membership body websites recruitment agency websites companies house the land registry and the electoral register based inside the eu 4 how we use your personal data we will only use your personal data when the law allows us to most commonly we will use your personal data in the following circumstances where we need to perform the contract we are about to enter into or have entered into with you and to provide you with the information products and services that you request from us where it is necessary for our legitimate interests or those of a third party and your interests and fundamental rights do not override those interests where we need to comply with a legal or regulatory obligation see below for more detail on the legal bases we rely upon to process your personal data generally we do not rely on consent as a legal basis for processing your personal data except where specifically stated in this privacy policy including in relation to certain direct marketing communications and the referral of website enquiries to ceres licensing manufacturing or commercial partners you have the right to opt out at any time by emailing us at dataprotection cerespower com performance of contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract legitimate interest means the interest of our business in conducting and managing our business to enable us to give you the best service product and the best and most secure experience we make sure we consider and balance any potential impact on you both positive and negative and your rights before we process your personal data for our legitimate interests we do not use your personal data for activities where our interests are overridden by the impact on you unless we have your consent or are otherwise required or permitted to by law if you require further information please contact us by emailing dataprotection cerespower com comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to purposes for which we will use your personal data we have set out below in a table format a description of all the ways we plan to use your personal data and which of the legal bases we rely on to do so we have also identified what our legitimate interests are where appropriate note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data if you require further information please contact us by emailing dataprotection cerespower com purpose activity type of data lawful basis for processing including basis of legitimate interest to register you as a new customer or client and to manage your relationship with ceres and to manage your contract with us enquiries may come to us from you through our website or via email by telephone or in person identity contact performance of a contract with you necessary to provide the goods and services and to ensure that the contractual arrangements between us can properly be implemented so that the relationship can run smoothly send you general non marketing commercial communications identity contact performance of a contract with you including contacting you by post email or telephone to help us perform the services respond to any enquiries or complaints ship deliveries to clients visit client sites and other matters necessary to help us carry out the terms of the contract to ensure that the contractual arrangements between us can properly be implemented so that the relationship can run smoothly shareholders identity contact performance of a contract with you including processing share transfers and maintaining shareholder communications necessary to comply with a legal obligation including updating companies house records and other regulatory records information relating to any transactions carried out between you and us whether through the website or not including information relating to any purchases you make of our goods or services issue invoices and collect and recover money owed to us identity contact financial transaction marketing and communications performance of a contract with you necessary for our legitimate interests to issue invoices and to recover debts due to us we may in this instance have to forward on your data to a third party debt collector solicitor or direct access barrister if this happens you will receive a notification from us before we do so any receipt or transfer of funds will be via recognised secure payment systems ceres will securely destroy any financial information once used and no longer needed other than required by law to manage our relationship with you which will include notifying you about changes to our terms or privacy policy asking you to leave a review or take a survey to send you email notifications which you have specifically requested identity contact profile marketing and communications performance of a contract with you necessary to comply with a legal obligation necessary for our legitimate interests to keep our records updated and to study how clients use our products services and manage any enquiries and complaints consent ceres will seek your explicit consent in writing if it has not already received your consent to opt in to any marketing purpose and for any new marketing purpose you may withdraw your consent previously given at any time by email or letter or similar method used to obtain your consent candidates in order to provide the best possible employment opportunities that are tailored to you we need to process certain information about you we only ask for details that will genuinely help us to help you such as your name age contact details education details employment history immigration status financial information where we need to carry out financial background checks and social security number and of course you may choose to share other relevant information with us where appropriate and in accordance with local laws and requirements we may also collect information related to your health we have a specific candidate privacy notice for candidates which is available on request and will be given to you at the start of the recruitment process identity contact financial performance of an employment contract with you necessary to comply with a legal obligation to check your identity and immigration status and to set you up as an employee with hmrc we require a small amount of information from our suppliers to ensure that we can manage our relationship effectively we need contact details of relevant individuals at your organisation so that we can communicate with you we also need other information such as your bank details so that we can pay for the services you provide if this is part of the contractual arrangements between us this information is collected during the course of our work with you identity contact financial performance of a contract with you to enable you to complete a survey information that you provide to promote the company on its own website and its marketing activities and for the purpose of subscribing to our website services email notifications and or newsletters including title forename surname postal address postcode email address telephone numbers including mobile phones and employment status identity contact profile usage marketing and communications performance of a contract with you necessary for our legitimate interests to study how clients use our products services to develop them and grow our business we collect a limited amount of data from our website users which we use to help us to improve your experience when using our website and to help us manage the services we provide this includes information such as how you use our website the frequency with which you access our website and the times that our website is most popular it may also include your ip address geographical location browser type referral source length of visit and number of page views to administer and protect our business and our website including troubleshooting data analysis testing system maintenance support reporting and hosting of data enable your use of the services available on the website deal with enquiries and complaints made by or about you relating to the website identity contact technical performance of a contract with you necessary for our legitimate interests for running our business provision of administration and it services network security to prevent fraud communicate with you about any complaints or enquiries you may have and in the context of a business reorganisation or group restructuring exercise to use data analytics to improve our website products services marketing client relationships and experiences technical usage necessary for our legitimate interests to define types of clients for our products and services to keep our website updated and relevant to develop our business and to inform our marketing strategy referring website enquiries to appropriate licensing manufacturing or commercial partners and facilitating responses to enquiries and potential commercial opportunities identity contact enquiry information consent for referral to partners marketing we strive to provide you with choices regarding certain personal data uses particularly around marketing and advertising promotional offers from us we may use your identity contact technical usage and profile data to form a view on what we think you may want or need or what may be of interest to you this is how we decide which products services and offers may be relevant for you we call this marketing you will receive marketing communications from us if you have requested information from us or purchased goods or services from us and in each case you have not opted out of receiving that marketing third party marketing we currently have no intention of sharing data with third parties for marketing purposes however if that changes we will get your express opt in consent before we share your personal data with any company outside ceres for marketing purposes opting out you can ask us or third parties to stop sending you marketing messages at any time by emailing us at dataprotection cerespower com at any time where you opt out of receiving these marketing messages this will not apply to personal data provided to us as a result of a product service purchase warranty registration product service experience or other transactions cookies policy a cookie is a bite sized piece of data that is stored on your computer s hard drive they are used by nearly all websites and do not harm your system we use them to track your activity to help ensure you get the smoothest possible experience when visiting our website but the information does not usually identify you directly unless you have submitted your personal information by submitting an enquiry form on our website we can use the information from cookies to ensure we present you with options tailored to your preferences on your next visit we can also use cookies to analyse traffic and for advertising purposes these also include social media plug ins which enable you to share our website content via your social media account s or easily share information with others we have a presence on youtube linkedin and twitter and if you click on any of these icons on our website you will be taken to our pages or profiles on those platforms the platforms may then start tracking your behaviour using cookies for their own purposes for example to better understand your interests so that they can present relevant content or advertising to you data about you may also be transmitted to the social media channel even if you do not click on the plug in the social media platforms will provide us with statistical information which we use to help understand how you and our other users interact with our social medial presence all these platforms provide you with some control over their use of non essential tracking technology and you can find details of how to exercise this control by reviewing their privacy and cookie notices we have contractual arrangements in place with the social media channels we use please contact us for more information you can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies if you disable or refuse cookies please note that some parts of this website may become inaccessible or not function properly for more information generally on cookies including how to disable them please refer to aboutcookies org you will also find details on how to delete cookies from your computer below we describe the cookies which are installed upon this website you can change your cookie preferences at any time by clicking on the icon at the bottom left of this webpage you can then adjust the available sliders to on or off and then click save and close you may need to refresh your page for your settings to take effect alternatively most web browsers allow some control of most cookies through the browser settings find out how to manage cookies on popular browsers google chrome microsoft edge mozilla firefox opera apple safari if you use a smart phone you can usually prevent cross site tracking and block cookies in the settings section on your device you may also be able to visit websites without leaving a history by turning private browsing on you should visit the support section of the website of your device for more information on how to do this you can review the cookies which are installed upon this website 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