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description=Stop growing your support team every time you grow your customer base. HelpDocs is knowledge base software that deflects 30% of tickets with AI-powered self-service. Start free trial.;

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Text of the page (random words):
ai knowledge base software to scale support helpdocs platform platform deflect turn documentation into your most productive support channel create give your team an editor that makes documentation effortless build go live with professional templates in hours optimize arm yourself with the metrics leadership cares about ask ai avaliable now intelligent search summaries for your customers based on your docs learn more industries industries saas automate and scale subscription business logistics cut down support costs and go the extra mile e commerce avoid repeat questions and focus on 1 on 1 help education share resources to boost your learning environment resources resources learn hub from creating to optimizing your documentation showcase see how our customers are using helpdocs guides our long form content gets you from a to z about us meet the team behind the pink bookmark ai pricing sign in start free trial introducing improve with ai documentation infrastructure without the enterprise complexity the trusted source of knowledge for your customers team and ai start free trial no credit card required import docs deflect build create optimize start trial intelligent search effortless branding drafts in seconds improve with ai view showcase view showcase view showcase view showcase view showcase view showcase click on a customer logo to see their showcase a knowledge base shouldn t be the afterthought bundled into a support suite it s where your team s answers live and now it s the first thing your ai reads before it replies to a customer that makes it the part you don t cut corners on so we build one thing we build it properly and we leave you in control of it your content your stack your pace ai on when it helps and off when it doesn t nrc health echo alexander before helpdocs we had an 80 page pdf that was our user guide learn how they scaled their support read story mijn host logo mijn host marijn vlug we were happy that we found helpdocs as this software covered 100 of our needs learn how they reduced their support tickets by 25 read story guidigo corine barbazanges because helpdocs is user friendly and because you get a pleasant result with what you create it makes you want to use it find out how they a provide multilingual self serve experience read story deflect deflect tickets before they re created turn documentation into your most productive support channel delivering instant answers through smart search ai powered summaries and contextual help that appears exactly when customers need it smart contact form our built in contact form suggests replies when your customers is typing their ticket summarized answers with ask ai natural language questions get instant answers synthesized from your entire knowledge base no hallucinations help where your customers are surface answers in your app with lighthouse chatbot with our source page or with one of our integrations best in class search our search has been in the making for years it s typo tolerant and understands intent not just keywords integrates with your support stack build make it unmistakably yours go live with professional templates in hours then customize at your own pace from simple no code branding to full css js html control all without vendor lock in blazing fast accessible templates engineered for seo accessibility and speed our hand crafted templates are designed to convert visitors into self serve users no code to full code control simple styling or complete custom builds with our industry standard html templating with handlebars design before publish with dev our staging environment feature lets your developers work on your template in the background and when you re ready promote it live dark mode built in on our v5 templates dark mode is built in by standard preventing tired late night viewing how our templates stack up we re always looking at ways to optimize our templates see how our stock v5 detailed template performs when tested on pagespeed insights view pagespeed insights report 100 seo score 100 accessibility score 0 5 s first contentful paint integrations connect to your support stack deliver help exactly where your users need it inside the tools your team already loves view all integrations arcade hubspot service hub chatbase ada intercom fin ai agent zapier chatbot atlassian rovo onchat plausible analytics aide botpenguin pendo heap crowdin hyperping hotjar fullstory feedier kommunicate lucidchart crisp livechat gosquared chrome extension chatra statuspage twilio segment drift gainsight px google analytics elevio zendesk sunshine conversations disqus doorbell belco gorgias intercom slack front create beautifully simple publishing give your team an editor that makes documentation effortless ai handles first drafts blocks make formatting intuitive and multilingual support reaches customers worldwide without translation delays helpdocs ai handles the tedious work draft articles from outlines rewrite for clarity enforce your style guide and generate alt text for accessibility all built in simple block text editor callouts tables code blocks videos and rich formatting no html knowledge required but you can add it if you like reusable dynamic content save time by creating clips reusable content that s easy to drop in insert dynamic versions to update everywhere multilingual made easy serve global customers with machine translation or manual translations search and write content in 100 languages visit our conservatory every knowledge base needs care and structure to flourish that s why we ve cultivated a selection of ready to use ai outlines each crafted to guide you past the blank page and into clear confident writing get your outline machine translate to 100 languages automatically translate your articles in seconds with formatting preserved different docs for different people make the most of permissioning on the bloom plan a fully integrated experience to serve unique content across your knowledge base create groups assign content and set up special links so you can share special content to anyone learn more about bloom marketing ops vips executives l1 partners freelancers enterprise optimize turn support into a cost saver arm yourself with the metrics leadership cares about article performance deflection rates content gaps and customer satisfaction make every quarterly review a win historical analytics track views searches and feedback trends over time so you have a complete overview of your docs search intelligence see what customers search for what they find or don t and where they click maintain your content a large part of a good knowledge base is keeping it updated use our content stats to learn what might be going stale easily understandable health metrics we ve developed metrics to make it even easier to understand your performance like self service rate and deflection efficiency built for trust engineered for uptime your customers trust you with their questions you can trust us with your data helpdocs is built with security and reliability as core features not afterthoughts monitor our uptime in real time rest easy with gdpr compliance and keep data encrypted from end to end learn more about security gdpr compliant built to meet european data protection standards customer data handled with care always end to end encryption your content stays secure in transit and at rest ssl included on all plans proven at scale for years we serve millions of page views per month and we ve been doing it for years support never looked so good browse real helpdocs knowledge bases built by our customers explore all showcases start deflecting tickets this week join 500 teams using helpdocs to scale support without scaling headcount no credit card required start free 14 day trial we make knowledge base software your customers and team will love using all systems operational product showcase pricing customer stories updates chrome extension company about blog jobs learn 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