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i worked at ikea i rarely shopped there because it is a given that their stuff is cheap crap get over it if you don t like it don t buy it i happen to know that a manager would see you immediately a brain dead monkey could do almost any job at ikea including manager all you would have had to do is go to ikea with your broken hopen and return the damaged one and then go buy a new one with your refund card is that too hard to do you brain dead ape if this person did not want to hear about my ridiculous story they could have easily moved along as i have said all along i knew it was cheap when i bought but i still maintain that even though something is cheap it does not necessarily mean it is crap an expectation that when you pay money for furniture it should last more than a few months is imho not asking for to much this person goes on to say that even a brain dead monkey could work at ikea he starts by saying that he works at ikea he ends by calling me a brain dead monkey who s the real brain dead monkey hmmmmm posted by ross dudley at 5 15 pm 27 comments labels furniture ikea ikea sucks friday december 19 2008 oh joy oh bliss just recently it was announced that our fair city is getting wait for it our very own oh joy oh bliss i can hardly wait free standing massive ikea store i think i am one of the very few that aren t simply orgasmic about this best of luck to them all may their experience be much better than mine top of the season to you all cheers posted by ross dudley at 2 40 pm 7 comments labels furniture ikea ikea sucks thursday october 16 2008 more of the same and then this i find it interesting and disappointing all at the same time that i continue to get story after story of similar encounters with ikea i guess i shouldn t be surprised given what i know and then there are those who choose to defend them that is fine but sometimes i feel compelled to comment on comments that i receive below is one such comment that i felt needed a reply honestly i am an ikea employee and i would never order from online not because it s ikea but because ordering furniture online seems pretty weird anyways the reality is ikea is cheap and you get what you pay for you could always pay triple for the similar piece of furniture somewhere else but you don t so live with your choices in life just deal with it if you wanted ikea to have tons of smiling faces helping you in store or over the phone prices would sky rocket and then you wouldn t shop there i have learned by working there and shopping there that if you want to be an ikea customer you need to learn to be patient our motto is if the customer gives a little and we give a little together we can save a lot but customers believe that they need all the attention all the time and in this world that comes with a price it s like shopping at target and nordstrom at target you can t find anyone to help you but stuff is cheap at nordstrom you have to beat coworkers off with a stick and the price reflects it anyways good luck shopping and it s hard being no 1 it s lonely at the top first let me say that i appreciate this comment and agree that one needs to go into buying cheap furniture with their eyes wide open knowing that you get what you pay for i know we did when we went and bought this table but the minute one pays no matter how little for something one rightly expects that a all of the parts are there b that it goes together as expected and 3 that it lasts more than a few months if you read through this blog and most of the subsequent comments you will find that often one two or all three of these were not the case yet as the quoted writer suggests we are supposed to some how accept this because we didn t pay what some believe to be enough for that kind of quality i would suggest that for many what they have paid may very well be a small fortune and that they deserve something that will last beyond a few months have all of it s parts and go together as suggested in the instructions they do not expect it to grow into the family heirloom antique otherwise they should definitely be shopping somewhere else most just want and deserve something that they can get by with i find the comment about the customer giving a little and then them giving kind of troubling didn t the customer give them hard earned money for their defective product aren t they at least in my case those who gave nothing i would have had plenty of patience and give had they shown me even a modicum of it they shut me down from the get go and forced my hand it seems like such a waste of energy now cie la vie i guess happy furniture hunting posted by ross dudley at 8 21 pm 3 comments labels furniture ikea ikea sucks wednesday august 20 2008 been a while sorry that it s been a while since posting to this blog and or replying to comments i forget that people are still commenting here with most empathizing and or sharing their own horrid experience with ikea then i get the ones like you see quoted below and it reminds me that some people take their own personal ownership of places like ikea and feel the need to defend while throwing insults at those they don t agree with to me and especially now that i am no longer in a very angry phase of my life they are simply being rude and for what the defence of a multi national corporation like ikea and they say i need to get a life to be fair not all who disagree with me are rude and i surely don t mind being disagreed with heck it is what makes the world interesting having said that i present two examples of disagreement one being rude and the other being funny you decide for yourself oh and do take a minute to read the other comments as some of them are very interesting rude beinghonest said i m sorry but this truly is just pitiful i shop ikea all the time ad not only do i get great service when i m in there but if something breaks which never happens for no reason i am always given a replacement piece no problem they probably were rude to you because they serve human beings not arrogant pricks like you all that time you wasted you probably caused it i m sorry but this whole saga is disgusting self centered and annoying grow up ikea is great fyi being honest wasn t honest or brave enough to leave a comment that could be replied to typical not to mention that i stated a couple of times that i don t think i would have had any of these problems had i had an actual store to walk into and talk face to face with someone instead as a mail order customer all dealings where done over the phone or via e mail apparently to this person being critical does not include being thorough and reading the whole story and i m the one who needs to see a psychiatrist ha funny anonymous said go see a psychiatrist at once to that i say thanks i have and it helped a lot but i still won t shop at ikea again well that s it for now shop at ikea at your own risk to those with nothing but positive experiences with ikea and their products i say congratulations good for you i would expect nothing less from the biggest furniture company in the world i only wish that was my experience but it wasn t and i for whatever reasons felt like writing about it if you want to leave your counter experience by all means please do just please don t be rude about it thanks much and cheers posted by ross dudley at 12 36 pm 8 comments labels furniture ikea ikea sucks tuesday august 07 2007 a comment worth posting this came to me as a comment on this blog and i thought it worth posting seems many many people have had similar experiences to mine again i ask how did this company become the best selling furniture company in the world we must be stupid or something here s a good one enjoy i have an ikea story for ya so my girlfriend buys me a hopen six drawer cabinet from the aforementioned place of suckery builds it for me as a christmas present does a good job no pieces missing and everything seems sturdy about three weeks later after barely loading the thing with nothing but socks and t shirts the doors start to stick then they just plain wont open seems the crappy particle board wood is cracking and cant hold the screws in so i call ikea up they inform me that they have a replacement side panel im in california so we have like 3 nearby nearby being at least an hour and thirty minute drive get in the car load piece of crap hopen in the back drive to closest ikea and then begin to wait and wait and wait at least 40 minutes of respectful asking for service later do i finally get served and by served i mean ive gotten better help from people beating me up apparently the guy i spoke to on the phone was on an extended meatball break and when he finally got done the part i had driven all that way for was given to somebody else so of course im pissed off but dont want to burn any bridges i respectfully leave after giving them my name and number and getting their full assurance that once the part i need comes in i will be called 3 hours on the freeway 1 hour at the store keep these numbers handy we ll be adding them up later two weeks go by without a word so i finally decide to call them back after waiting on hold for a 30 mins i am directed to voicemail leave my message over the course of the next two weeks i leave 5 more usually only after having to wait through 20 minutes of automated diretories and empty promises that the person im looking for will be with me shortly finally after three weeks of this crap i get ahold of the guy and low and behold they had my piece for a while but couldnt get in touch with me yeah uh huh i ask to speak to a manager no luck must be eating meatballs but before i give up hope and just set fire to my cardboard hopen my contact there tells me that he just happened to find another piece but i need to come down rightaway to pick it up so on what was shaping up to be a wonderful sunday of picking my nose scratching my butt and sleeping in turned into another hour and a half drive to ikea aka annoying people suckville i get to the store wait twenty minutes to speak to my guy and am later told that he went home for the day nobody knows anything about the piece im there for so im instructed to look around the store till it can be found 30 minutes later oops no luck no side panel piece however i was instructed that i can purchase another 250 dollar hopen and use the piece from that one yeah im not kidding that was their suggestion so its manager time im upset but still respectfully request to speak to a higher up and im told thats gonna take some time i guess everyone in ikea is busy at their other jobs or solving the cure for cancer cause nobody seems to be available ever im told its going to be about 40 minutes so i decide to walk around their store i walk around for about 20 mins and head to the check out line with some cd holders im pretty sure weren t made out of particle wood or need to be put together though one can never be sure im in line for around 15 minutes until its finally my turn and when i get to the cashier i am told that the holders i am trying to purchase were display models and arent for sale a 2 dollar item that is no longer in stock is not for sale after she makes about 5 calls one im assuming is to the pentagon to make sure our national security and or economy wont negatively be affected by this sale i am told that infact i will just have to come back another time when they are available so i go to the front of the store ready to meet the manager when i find out that its going to be a little while longer now at this point im sure any normal person would haver either got pissed in yelled or just left but this is a mission now and i have no life so i decide to stay but im hungry luckily ikea has a wonderful gormet cafe that serves old hotdogs and disgusting cinnamon rolls so i wait in line for another 10 minutes place my order when its my turn and am then told that i cannot use a credit card to make this purchase because the machine is down yet we are only five feet away from the checkout lines that do accept credit cards i ask if i can just be rung up at one of those and am looked at like i just asked for a mountain to be moved i reach an agreement with the highschool dropout ive been so fortunate to have take my order that i will be able to take my food so long as i leave my credit card with her until the machines are up which should be in five minutes so i dont have any cash on me and am hungry from my long drive my long wait and just plain frustration i make the deal and then things start to really get bad i finish my slop about 20 minutes later but the manager is still not ready to meet with me so i mosey on down to the cafe to get my card back wouldnt ya know it the machine is still down im then told by someone at the front that the manager wont be able to meet me at all today for absolutely no reason they couldnt even think to make up an excuse they just said he cant do it then i am told by dropout number one that the cash register is going to be down for an unknown amount of time and i just lose it at least on the inside i calmy go back to the dining area and wait another 20 minutes for somebody figured out that it needed to be plugged in to work i pay for my meal and then i walk out i walk to my car get in but i decide not to leave i back up to the front of the store and open the trunk i begin to take out all the side panels all the front and top ones and all the drawers and put them in a pile behind my car about 10 feet away from the main pretentious glass enclosed entrance and of course people are looking at me like what a nut and admittedly after a while it starts to get to me i start to feel bad and like said nut but then i think screw that and decide to build something out of all the broken cardboard pieces i stack them as high as i can one on top of the other reaching to the heavens so that god can maybe notice and see all the wrong being done to people at this store i stack everything a good ten feet on top of each other making a nice little ikea statue i drive off and smile revenge was mine i laugh to myself as i think of how the high school dropouts having to wear ugly blue and yellow uniforms are being ordered by meatball eating managers to pick up my modern art garbage masterpiece right now i smiled and i laughed and then im reminded that 250 dollars one month of hassles fake promises and phone tag around 60 dollars worth of gas and a disgusting hot dog were all still dumped in my lap for the sole reason that i got something from ikea i hate you ikea and i wish you were dead you swedish euro trash piece of crap you suck posted by ross dudley at 10 53 am 27 comments labels furniture ikea ikea sucks wednesday april 12 2006 still more misguided comments i received this from yet again another anonymous read guttless coward poster if you knew anything about good service you wouldn t be acting in this way people like you are horrible to have to deal with i m sure you d be j...
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