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description=Privacy Policy for Offcloud.com - Learn how we collect, use, and protect your personal data.;

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privacy policy offcloud com home pricing features login register home pricing features login register privacy policy your privacy matters to us here is how we handle your data last updated july 2026 privacy at a glance minimal data collection we only collect data needed to run the service primarily your email address your files your control you decide what to store and when to delete it no snooping we don t monitor your browsing behaviour outside our platform secure storage your data is protected with industry standard security measures cookie control non essential cookies require your explicit consent european privacy standards we comply with gdpr and eu data protection laws delete anytime close your account and we ll delete your data 1 introduction offcloud ltd company we us or our located at tba street 1 belgium is committed to protecting your privacy this privacy policy explains how we collect use and safeguard your personal data when you use offcloud com service we comply with the general data protection regulation gdpr and belgian data protection laws by using our service you consent to the practices described in this policy 2 data controller the data controller for your personal data is offcloud ltd tba street 1 belgium email 3 what data we collect account information email address required for registration password stored encrypted payment information processed by third party payment providers usage data bandwidth and storage usage statistics feature usage patterns download history retained temporarily see section 7 technical data ip address for security and abuse prevention browser type and version device information what we do not collect contents of files you download we do not inspect file contents browsing history outside our service personal data beyond what is necessary for the service 4 how we use your data we use your data for the following purposes service delivery to provide maintain and improve our service account management to manage your account and subscriptions communication to send service related notifications and respond to inquiries security to detect prevent and address abuse fraud and technical issues legal compliance to comply with applicable laws and legal requests we do not sell your personal data to third parties or use it for advertising purposes 5 legal basis for processing gdpr we process your data based on contract processing necessary to provide the service you requested legitimate interest processing for security fraud prevention and service improvement legal obligation processing required by applicable laws consent where you have given explicit consent e g marketing emails 6 data sharing we may share your data with payment processors to process your payments securely cloud infrastructure providers to host and deliver our service law enforcement when required by valid legal process all third party providers are bound by data protection agreements we do not share data with third parties for marketing purposes 7 data retention account data retained while your account is active and for 30 days after deletion downloaded files automatically deleted based on your plan settings typically 7 30 days usage logs retained for up to 90 days for security purposes payment records retained as required by tax and accounting laws typically 7 years 8 your rights gdpr as an eu resident you have the right to access request a copy of your personal data rectification correct inaccurate or incomplete data erasure request deletion of your data right to be forgotten portability receive your data in a portable format restriction limit how we process your data objection object to certain processing activities withdraw consent withdraw consent at any time where processing is based on consent to exercise these rights contact us at we will respond within 30 days 9 cookies we use essential cookies necessary for the service to function session cookies to keep you logged in security cookies to prevent fraud and abuse preference cookies to remember your settings we do not use tracking cookies or third party advertising cookies you can disable cookies in your browser but this may affect service functionality 10 data security we implement appropriate technical and organizational measures to protect your data encryption of data in transit tls ssl encrypted password storage regular security assessments access controls and authentication secure data centers within the eu 11 international transfers your data is primarily stored and processed within the european union if we transfer data outside the eu we ensure appropriate safeguards are in place such as standard contractual clauses approved by the european commission 12 children s privacy our service is not intended for users under 18 years of age we do not knowingly collect personal data from children if you believe a child has provided us with personal data please contact us immediately 13 changes to this policy we may update this privacy policy from time to time we will notify you of material changes via email or through the service the last updated date at the top indicates when this policy was last revised 14 complaints if you have concerns about how we handle your data please contact us first at you also have the right to lodge a complaint with the belgian data protection authority autorité de protection des données rue de la presse 35 1000 bruxelles www autoriteprotectiondonnees be 15 contact for any privacy related questions contact us at offcloud ltd tba street 1 belgium email links homepage pricing legal terms privacy policy api features a quick overview sync with the cloud fetch from bittorrent speed up downloads 2026 offcloud com made with caffeine and magic cookie notice we use only essential cookies necessary for the proper functioning of our website these functional cookies are required to provide our services and cannot be disabled accept