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description=Online educational course review, improvement and certification of quality. Course review results in better course design, which makes navigation easier for students, reduces barriers to student achievement, and results in better outcomes.;

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quality matters skip to main content search main navigation why qm impact hqim process about value to students membership benefits fees how to use qm faqs member showcase sign up myqm login professional development schedule workshops courses for qm roles higher ed teaching online certificate k 12 nsq aligned toc free webinars for your organization onehe collaboration reviews certification course design reviews qm certified courses foundational design recognition validation reviews program reviews qm certified programs quality in course sharing events attend present qm awards qm gives back sponsor exhibit conference presentations free webinars research qm focused resources qm research library conduct qm research qm research colleagues chloe project presentation recordings qa resources rubrics standards qa consulting resource center connect order materials qm id association qm ida leadership aprende más helping you deliver on your online promise with online learning everyone has a goal learners need to improve and grow you work to nurture them with well conceived well designed well presented courses and programs our goal as a non profit quality assurance organization is to provide a system to help you deliver on that promise with review improvement and certification of quality learn more research over 1000 studies sorted sifted scrutinized solid research is the foundation and catalyst for improvement of the qm quality assurance process community learn share connect qm conferences and resources give you access to the qm community roughly 100 000 strong with over 1 200 member institutions in the us and internationally rubrics standards the gold standard for courses programs and more from general to specific qm provides a pathway for benchmarking quality objectively repeatedly predictably qa peer review robust objective expert input with 8 000 certified reviewers our exclusive system puts you on track to reach quality assurance goals and improve student achievement professional development get in depth and maximize qm strengthen your expertise with workshops and resources focused on improving quality broaden your skill set with courses for qm roles join your peers for three days of impact and insights qm connect 2026 is your opportunity to engage directly with enthusiastic peers and experts tackling the same challenges you are from ai integration to accessibility to scaling quality across your institution you ll leave with actionable strategies new perspectives and connections you can bring back to your team join us oct 26 28 in jacksonville fl register by august 9 to get the early bird rate see events get started on a path of continuous improvement see qm membership benefits whether you are part of an organizational membership or have signed up individually make sure you are maximizing what qm has to offer if you re not a member yet see the options and start saving on professional development official course reviews and more get details build skills for tomorrow s learners whether you re looking to use ai improve course delivery or master accessibility qm has you covered with relevant professional development options ai focused workshops self paced options available accessibility focused workshops self paced options available teaching online certificate choose between fully online or synchronous virtual sessions scheduling professional development for a group qm can help you set up dedicated sessions in face to face virtual and online modalities to fit your timeline and budget what is a qm certified course a qm certified course is an online or blended course that has met qm standards for a qm rubric in an official course review for certification once certified organizations can display the qm certification mark to demonstrate their commitment to quality continuous improvement and hqim learn more find out if qm is right for you if you ve been looking for solutions to help ensure that learners are engaging with high quality courses and instructional materials hqim qm has them through course improvement professional development and robust review processes qm empowers you to deliver on the promise of online learning learn why quality matters integrate ai into your course design access the qm higher ed ai integration for course design toolkit and get support for your use of ai in courses and at the strategic level this free resource provides research supported best practices and guidance for how to integrate ai into your online education work and customize it for your unique needs recognition for foundational design quality already using the three point essential standards from the qm higher ed rubric seventh edition to build quality in your course get recognized for foundational design when the course meets standards in an essential review an official review option for benchmarking and recognizing faculty and staff continuous improvement efforts every implementation tells a story i loved participating in the qm colleague program it helps to talk with someone who has been through the process and knows what works diane pisacreta from saint louis community college professor having our online programs quality matters certified will distinguish them in the marketplace where students have so many choices these days garvey pyke from unc charlotte director of the center for teaching and learning since participating in the qm k 12 reviewer course i have a much better grasp of the rubric including a deeper understanding of each standard and any corresponding annotation anthony white from kodiak island borough school district statewide virtual content and stem program coordinator it is always refreshing to attend a qm conference the enthusiasm and collaboration felt is contagious in a good way maria fernandez from california state university los angeles see qm at these events 2026 summit for online leadership and administration solar july 29 31 2026 boston ma dr bethany simunich will co present an interactive session titled turning innovation into action data informed strategy for online learning leaders using findings from the chloe report along with practical innovation frameworks to examine opportunities in online strategy scaling and organizational change across learning design credentials ai and student support learn more unite 2026 july 19 23 2026 atlanta ga what does it take to move beyond ai automation and into genuine transformation in digital learning dr racheal brooks qm s director of quality assurance implementation solutions will explore that question in her session from automation to transformation research driven ai for high quality digital learning at this year s uncf unite learn more national association for gifted children annual convention nagc26 november 5 8 2026 milwaukee wi pam shaw qm s director of k 12 quality assurance and dr kimberly chandler from johns hopkins center for talented youth will be presenting strategic online learning for gifted students acceleration enrichment and connection on saturday november 7 2026 learn more research guidance ai related resources transform ai from a challenge to a strategic advantage higher ed ai integration for course design toolkit ai focused workshops ai webinar session recordings ai strategies white paper quality matters in the research a comprehensive literature review of qm related research from 2025 2023 by dr kay shattuck qm s founding director emerita for research impactful benefits are also provided as downloadable pdfs see the paper origins of quality matters wondering how qm got started or need some material to explain qm to others these resources are a great start for understanding the underlying principles of qm learn more survey of chief online learning officers reports chloe project see the latest reports from this multi year survey project of chief online learning officers the reports provide insight into the trends and challenges that a range of higher education institutions from flagship universities to community colleges face as they navigate the ever changing landscape of online learning the most recent report chloe 10 meeting the moment navigating growth competition and ai in online higher education is now available for download learn more learning opportunities coming up in higher ed teaching online an introduction to online delivery tol register for july 16 this is an online session applying the quality matters rubric appqmr register for july 23 this is a virtual session virtual sessions meet 12 to 4 pm eastern time on july 23 and 23 you must attend both days please adjust time for your time zone improving your online course iyoc register for july 23 this is an online session leveraging generative ai for course design vtlgai register for july 24 this is a virtual session virtual session meets 12 3 pm eastern time please adjust time for your time zone creating course alignment maps ccm register for july 30 this is an online session applying universal design for learning audl register for july 31 this is a virtual session virtual session meets 11 am 1 pm eastern time please adjust time for your time zone coming up in k 12 applying the quality matters k 12 rubric k12app register for august 4 online session k 12 master reviewer certification k12mrc register for august 4 online session k 12 reviewer course k12rc register for august 5 online session instructional design to facilitate learning idfl register for august 5 this is a 3 week self paced session modeling responsible online presence mrop register for august 5 this is a 3 week self paced session developing an online community of learners docl register for august 5 this is a 3 week self paced session the professional online teacher tpot register for august 5 this is a 3 week self paced session facilitating meaningful learner engagement fmle register for august 5 this is a 3 week self paced session accessibility usability resource site aurs aurs is the go to resource for educators to address key accessibility and usability concerns anyone can register for free access to the site by logging into myqm and selecting workshop register in the side navigation if you ve already registered the aurs link can be found in your dashboard of the qm classroom after you log in learn more qm success stories join us for the next qm success stories webinar free professional development for qm members case study qm for the win we slashed online failure rates using qm for quality teaching at 2 pm et on march 18 2026 learn more login myqm qm canvas classroom qm staff conference presenters connect qm staff linkedin facebook youtube qm ida get help faqs contact us logging in to myqm privacy policy terms of use accessibility policy contact qm support show me how qm works qm certified courses qm certified programs qm member organizations qm self review demo qm employment opportunities 866 851 4984 1997 annapolis exchange parkway suite 300 annapolis md 21401 info qualitymatters org the 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