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home gainsight inc skip to main content japanese gainsight com gainsight university blogs community support known issues tracker submit a request check your existing tickets request a login how to check ticket status contact options gainsight status japanese gainsight gainsight university blogs community support known issues tracker submit or review tickets how to check ticket status contact options gainsight status sign in search site search search go back to previous article username password sign in sign in sign in forgot password expand collapse global hierarchy expand collapse global location gainsight help center browse by product customer success product experience customer communities skilljar by gainsight staircase ai customer education what s new release notes skilljar cc integration gainsight ai gainsight university browse by resources gainsight products integration onboarding gainsight help center explore our product documentation hub browse by product customer success the leading cs solution for retention expansion and efficiency product experience improve user adoption with in app engagements and meaningful product analytics customer communities boost engagement and empower your customers to self serve with community skilljar by gainsight scale onboarding boost adoption and monetize customer education staircase ai spot risks early with a customer intelligence tool that reveals sentiment relationships and hidden signals in customer communications customer education onboard educate and retain your users with on demand digital customer education what s new release notes explore the latest improvements to gainsight products skilljar cc integration integrate skilljar and cc to create a unified experience gainsight ai experience the future of customer success gainsight university build your expertise with on demand learning and certifications browse by resources gainsight products integration unlock seamless collaboration across gainsight products with powerful integration guides onboarding start strong with curated resources designed to guide your gainsight setup copyright 2026 gainsight inc powered by nice knowledge management copyright 2026 gainsight the customer success company all rights reserved documentation feedback terms privacy login newwin document close return button post highlight prism hook callback param env var hook prism plugins toolbar hook function env check if inline or actual code block credit to line numbers plugin var pre env element parentnode if pre pre i test pre nodename return autoloader rehighlights so only do this once if pre parentnode classlist contains code toolbar return create wrapper for to prevent scrolling toolbar with content var wrapper document createelement div wrapper classlist add code toolbar pre parentnode insertbefore wrapper pre wrapper appendchild pre setup the toolbar var toolbar document createelement div toolbar classlist add toolbar if document body hasattribute data toolbar order callbacks document body getattribute data toolbar order split map function key return map key noop callbacks foreach function callback var element callback env if element return var item document createelement div item classlist add toolbar item item appendchild element toolbar appendchild item add our toolbar to the currently created wrapper of tag wrapper appendchild toolbar registerbutton label function env var pre env element parentnode if pre pre i test pre nodename return if pre hasattribute data label return var element template var text pre getattribute data label try any normal text will blow up this selector template document queryselector template text catch e if template element template content else if pre hasattribute data url element document createelement a element href pre getattribute data url else element document createelement span element textcontent text return element register the toolbar with prism prism hooks add complete hook