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description= Training Simplified builds the training systems that develop restaurant leaders from within. the One Week Training Audit, the Trainer s Toolkit, and fully custom video and eLearning programs.;
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learn your brand and your locations and collect every piece of training material you already have recipes sops whatever s on the walls or buried in a google drive then we build everything from scratch customized to you is this a template or is it actually built for my brand built for you every kit is fully customized your recipes your procedures your stations your culture we ve built these for a variety of brands and no two kits look the same because no two brands are the same why physical materials instead of just digital because restaurants are physical places recipe cards get thrown in the dish pit and washed off logbooks get passed hand to hand between managers we ve found tactile in the restaurant tools actually get used in a way a google doc doesn t that said shift leader and gm training also comes with full digital course access this is a hybrid system not an either or who is this for founders and restaurant leaders growing past one location if you re opening new locations franchising or moving into a new market and need consistency without flying back and forth every week this is built for that do shift leaders and gms get their own training yes each gets a dedicated learning plan shift leaders get a one page plan built for their role plus access to our full digital restaurant curriculum gms get the same but built around the p l sales cogs labor and the other levers that make a store profitable not just operationally sound what s it like to work with you guys awesome how does this help with food safety and daily standards the kit includes a physical operations logbook for line checks covering temperatures sani buckets and parts per million plus space for managers to leave notes for each other and track deep cleaning schedules many brands pair it with digital line check systems too can this help me franchise yes that s exactly what it s designed for it s what lets you hand a new franchisee the exact standards and culture you built in location one see how bun mee did it what does it cost and how do i get started every kit is scoped to your brand s size and complexity so pricing depends on what you re building book a call and we ll listen to where you re at and help you figure out if this is the right move for your stage of growth one case every standard three to six months from kickoff to a fully customized training system in every location schedule a demo you poured everything into building this we put the same into telling your story nobody outside the founding table knows what it actually took the people who joined years later never saw it and they need to we find the story film it and make it the first thing every new hire meets during our time at chipotle we told the steve ells founder story over and over to new hires to managers in hospitality training in culinary training and more his stories of building the first store with plywood and sheet metal chasing down guests to try food they d never experienced and his stance on ethically sourced ingredients shaped what became the chipotle we knew those stories built a team that was bought in and passionate about the brand now we do the same for the founders we work with founder stories the founders we ve filmed real founders their origin on camera built into onboarding pick one to open it din tai fung yang bing yi albert yang loop din tai fung two chapters a cooking oil shop that ran out of road in 1958 yang bing yi and his wife opened a cooking oil business in taipei and named it din tai fung when cheap canned oil wiped out the trade they gave half the storefront over to dumplings that was 1972 and it is the reason the restaurant exists at all yang s son frank brought din tai fung to america in 2000 opening in arcadia california today frank s sons albert and aaron run din tai fung north america as co ceos third generation same family we sat down with albert and told two chapters of that story the family s and the food s every new hire learns they re joining a family business not a restaurant job a family legacy 3 31 the art of xiao long bao 2 16 tell your story bun mee denise tran loop bun mee san francisco she left corporate law to cook her mother s recipes denise tran was born in saigon raised outside new orleans and on track to make partner at a law firm her father s early death stopped all of it in 2008 she carried his ashes back to vietnam and traveled the country alone from saigon to hanoi she came home and opened bun mee in san francisco in 2011 a vietnamese sandwich shop built on her mother s cooking still on the menu under mama tran s name new hires don t get that secondhand they hear denise say why it exists in her own words before their first shift denise story 7 26 tell your story mendocino farms mario del pero ellen chen loop mendocino farms the 20th two founders one marriage twenty years of eat happy mario del pero and ellen chen are married they started sketching mendocino farms in 2003 and opened the first shop in downtown los angeles in 2005 they named it for mendocino county free spirited community first neighbors looking after neighbors both have since stepped back from running the company day to day eat happy didn t step back with them it s still what the place runs on we filmed mario and ellen for the brand s 20th anniversary so the people who joined in year nineteen know exactly what they walked into mendo 20th 2 17 tell your story chagee zhang junjie loop chagee animated origin orphaned at ten couldn t read until eighteen zhang junjie lost his parents at ten and had almost no schooling at seventeen he took a job at a milk tea shop he taught himself to read and write on the job starting with the drink names on the menu in november 2017 he opened the first chagee in kunming yunnan there are now more than seven thousand tea houses the first u s store opened in los angeles in may 2025 there was no archive footage of any of it so we animated it that film is how every american hire meets the founder welcome to chagee 2 33 tell your story what our partners are saying piada has partnered with training simplified on past conferences but never saw the needle move as much as our last one in 2025 where they created a conference closing video for us the passion engagement and tenacity that we experienced from our team immediately coming out of our conference was like nothing we have experienced before they were able to distill our key themes to a single message and truly inspire our brand to be better as a direct result we saw improvement in multiple organizational kpis and even witnessed a complete impact to satisfaction scores comp sales and traffic by year s end to put us positive yoy corban nichols vp of restaurant excellence piada italian street food not only do they help conceptualize material from the start but they walk through the entire process step by step to ensure the desired outcome the training simplified team understand restaurants training and how to bring the best out of team members and managers grateful for the partnership and stoked that we were able to create material that will live and inspire in perpetuity jacob league vp of ops services mendocino farms we d love to hear your story and talk about how we can bring it to life to inspire your teams schedule a time below tell your story home domains new hire orientation domain 01 day one should feel like the right decision onboarding and paperwork don t inspire we convert your story expectations and growth philosophy into a structured experience that scales across every location and role schedule a demo what we build belief before the first shift founder led story explaining why your brand exists and what it stands for clear standards so people know what great looks like culture reinforced through real examples and leadership perspective career paths and internal growth opportunities made visible assets packaged for day one onboarding and ongoing use hiring brand recruiting assets so hiring and onboarding operate as one belief system see it in action orientation brought to life founder stories values and welcome films from real client builds 2 33 welcome to chagee u s orientation built from scratch 3 19 values chagee what we stand for 3 31 a family legacy din tai fung founder story 1 35 thien s story people who live the culture 2 32 mission purpose why the brand exists 1 32 f3 hospitality standards from day one first days that last new hires who understand your brand and your expectations from the start schedule a demo home domains recipes standards domain 02 tribal knowledge codified best practices shared poorly create inconsistent results we audit your procedures write them down and put them on film every location can teach them every guest can taste them schedule a demo what we build explicit teachable enforceable audit of existing recipes procedures against our 200 point checklist procedures and sops written so anyone can teach them station by station training checklists and shift by shift plans hospitality standards food feel flow product equipment videos that live where the work happens see it in action standards you can taste from food safety to the dumpling line procedures on film 2 16 the art of xiao long bao din tai fung craft on camera 4 37 food safety standards that protect the brand 2 50 food delicious piada the f in f3 1 22 prep garlic rice real sop video bun mee every station every shift consistency comes from a system every location can teach schedule a demo home domains shift leaders domain 03 the first step to management your future gms are on the line right now great shifts turns them into leaders who run shifts that are safe fair legal and productive this is the first rung of your pipeline schedule a demo what we build great shifts every shift goals responsibilities energy and attitude trust four habits that make shift leadership teachable with the compliance work underneath goal setting delegation leadership skills daily shift safety log that leaves an audit trail compliance and certifications emergency response procedures week by week training plan to the promotion see it in action leaders in the making the great shifts series short direct and built for the line 1 14 great shifts intro the framework 2 07 goals setting the shift up to win 1 11 trust moments that build teams 1 56 energy attitude the tone leaders set 5 39 triple double check the habit that catches problems 3 09 identifying future leaders who s next and how to know promote with confidence a shift leader pipeline that feeds your management ranks on purpose schedule a demo home domains general managers domain 04 managers who act like owners restaurant business simplified teaches everything a gm needs to run the business through the p l we use your real restaurants as the model so they apply it the same week schedule a demo the framework the whole p l owned five territories taught as a cohort over 90 days one workshop each month as the financials close videos between sessions and a business review habit that sticks sales growing sales the f3 experience cash handling cogs accurate inventory ordering the right amount of food labor interviewing scheduling training leadership other expenses zone by zone facilities management your role leading great shifts p l management manager meetings see it in action business education not busywork from the course intro to diagnosing a real restaurant 1 46 business simplified the program intro 2 14 manager course intro where the journey starts 3 49 driving results what great managers move 14 33 diagnosing a restaurant a real walkthrough on camera the p l demystified gms who understand the business protect the business we build them schedule a demo home results piada italian street food case study 50 guest satisfaction in six months a fast casual italian street food brand that wanted to be known for genuine hospitality they set out to build it across 50 locations schedule a demo 50 guest nps in 6 months 47 nps year over year 58 stores below 30 nps 8 800 yoy dine in guest counts the problem tribal knowledge company goal was 80 nps the 2022 average was 55 and 20 of stores sat below 30 standards varied store to store and the people who carried the culture were spread thin as new markets opened the solution a hospitality system clear guest experience standards delivered as digital training youtube style videos for crew coaching style videos for managers the rollout reached 100 manager completion the follow through culture that sustains the sue doody hospitality award honors team members who live the values feel ready great shifts and beyond blast followed three years of people first training the work the piada system on film the program that moved the numbers and the person who led it 3 14 case study overview three minutes full arc 2 06 genuine hospitality where it all started 2 31 flow speed that keeps guests moving 1 11 corban nichols vp of restaurant excellence they have the experience expertise and creativity to help your team succeed trust me your employees will thank you for it ours already have corban nichols vp of restaurant excellence piada italian street food your guests will feel it hospitality is a system let s build yours schedule a demo home results chagee case study a 5 1b american debut a modern tea house with nearly 7 000 locations in asia it had no localized training for the u s launch we became their training department schedule a demo the build everything from scratch ten locations in one year in a new country the training that existed was tribal knowledge or untranslated documents we localized it and built the rest they debuted at a 5 1b valuation all existing materials localized for a u s audience training tools onboarding materials built new operations checklists for every station career path modules that drive internal promotion hospitality program manager training the work chagee in america orientation and belief building made for a brand new market 2 33 welcome to chagee day one orientation 2 20 what we believe culture localized 3 19 values the foundation on film they built our entire u s training system from scratch fast enough to open ten locations in a year marian chen head of operations chagee usa new market no training that s exactly the situation we re built for schedule a demo home results chipotle case study the origin story from crisis to legend before training simplified existed we ran training and communications at chipotle those were the years it went from 1 200 restaurants to 3 000 and from crisis to the industry benchmark schedule a demo 1 410 2 966 restaurants 37k 97k employees 9 4b 49b valuation 90 gms promoted from within today what we built the systems still running today years after we left chipotle still runs the systems we built they hold the standard and develop more than 80 of leaders from within their coo puts it at roughly 90 for new restaurant gms today the full crew to gm career path rebuilt end to end a proprie...
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