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description=Filter security attestations, download SOC 2 and ISO/IEC 27001 reports under NDA, and review data protection controls and subprocessors by Bird platform.;

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bird (105), email (96), and (79), services (76), #platform (67), the (62), security (61), for (58), service (56), cloud (52), provider (46), data (38), hosting (37), all (36), usa (34), emea (34), 24sessions (34), customer (33), ireland (33), sign (32), pusher (30), connectivity (30), processing (29), details (28), taxi (27), box (27), crm (27), sparkpost (27), edatasource (26), overview (26), policy (25), see (24), amazon (23), web (23), sarl (22), google (21), not (21), selected (20), netherlands (19), your (19), limited (18), subprocessor (17), india (17), personal (17), whatsapp (16), with (16), sms (15), business (15), these (15), require (15), video (14), management (13), our (13), name (12), documents (12), api (11), numbers (11), belgium (11), optional (10), rcs (10), review (10), current (10), you (10), audit (10), voice (9), channels (9), access (9), how (9), that (9), privacy (8), contact (8), agreement (8), analytics (8), can (8), when (8), use (8), support (7), messages 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Text of the page (random words):
x crm pusher taxi for email edatasource 24sessions details sign in security overview is09 business continuity policy v1 2 bird platform email sparkpost connectivity bird box crm pusher taxi for email edatasource 24sessions details sign in security overview is08 third party security policy v1 2 bird platform email sparkpost connectivity bird box crm pusher taxi for email edatasource 24sessions details sign in security overview is07 incident management policy v1 2 bird platform email sparkpost connectivity bird box crm pusher taxi for email edatasource 24sessions details sign in security overview is06 data protection policy v1 2 bird platform email sparkpost connectivity bird box crm pusher taxi for email edatasource 24sessions details sign in security overview is05 cryptographic key management policy v1 2 bird platform email sparkpost connectivity bird box crm pusher taxi for email edatasource 24sessions details sign in security overview is04 change control policy v1 2 bird platform email sparkpost connectivity bird box crm pusher taxi for email edatasource 24sessions details sign in security overview is03 secure development policy v1 2 bird platform email sparkpost connectivity bird box crm pusher taxi for email edatasource 24sessions details sign in security overview is02 roles and responsibilities v1 2 bird platform email sparkpost connectivity bird box crm pusher taxi for email edatasource 24sessions details sign in security overview is01a acceptable use policy v1 2 bird platform email sparkpost connectivity bird box crm pusher taxi for email edatasource 24sessions details sign in security overview is01 information security policy v1 2 bird platform email sparkpost connectivity bird box crm pusher taxi for email edatasource 24sessions details sign in audit report soc2 type i report bird platform connectivity details sign in penetration test bird platform pentest attestation letter bird platform details sign in compliance independent assessments for the selected platform an assessment in progress is not a certification no published assessments for this platform yet how we protect your data security at every layer bird s security program combines technical safeguards staff training and ongoing risk assessment to protect customer data explore our general practices below then use the documents for your selected platform to review service specific details and certification coverage 01 security governance our security and compliance teams work with engineering and operations to maintain security policies and assess risk internal assessments and a risk register guide mitigation work with senior management reviewing audit findings and security risks 02 infrastructure and physical security bird uses cloud infrastructure from amazon web services and google cloud platform with separate development staging and production environments our data processing agreement describes the physical and organizational safeguards including policies for remote work 03 encryption we encrypt customer data at rest and use tls to protect sensitive information in transit over public networks 04 access control access to internal systems follows job responsibilities and the principle of least privilege we use role based access controls single sign on and multi factor authentication review access regularly and revoke access when employees leave 05 application security secure coding practices code reviews and a formal change management process support application development we commission third party penetration tests annually and develop remediation plans for critical and high severity findings platform specific test reports describe the systems and assessment period covered 06 monitoring we collect and protect audit logs and use a security information and event management siem tool to monitor our network and systems continuously security tools help us identify suspicious activity and deviations from established configurations 07 endpoint security disk encryption protects data stored on company endpoints anti malware and threat detection tools help protect endpoints and relevant production servers with routine updates to keep those protections current 08 people security employees and contractors complete security and data protection training when they join bird and annually thereafter employee confidentiality agreements and ongoing awareness programs reinforce their responsibilities for handling sensitive information 09 incident response our incident management process defines how security events are reported investigated and resolved we track incidents through recovery and communicate with the relevant parties customer notification follows our breach notification procedure and the applicable agreement 10 business continuity backup and recovery procedures support systems that store sensitive customer data business continuity and disaster recovery plans guide service restoration after an outage our public status page provides service updates that you can subscribe to 11 privacy our data processing agreement and privacy statement explain how we handle personal data and the responsibilities of bird and our customers we follow customer instructions for data retention and deletion subject to applicable legal retention requirements 12 vendor management we assess third party vendors against security requirements our published subprocessor list identifies providers that process customer data their role and processing locations you can subscribe to notifications when that list changes read our data processing agreement here to help common security review questions learn how nda gated downloads work how platform scopes are separated and how to verify control coverage evidence for your security review start with bird platform or select the platform your organization uses each published document and attestation lists its own scope an assessment for one platform does not establish certification for another use the document revision validity dates and audit period when evaluating evidence an assessment marked in progress has not been achieved if current evidence is unavailable ask your account team before relying on a certification claim what is bird platform bird platform is the current bird platform for customer communications bringing messaging channels and customer data into one platform choose bird platform when reviewing that product certifications for a legacy platform do not automatically cover bird platform what do the other platform names mean email sparkpost covers the email platform including sparkpost email delivery connectivity refers to the communications apis used for services such as sms voice and numbers bird box and crm are the same platform listed as bird box crm taxi for email has its own platform selection check the scope on each document before using it for your review pusher provides realtime messaging through channels and push notifications through beams edatasource provides email intelligence and deliverability tools 24sessions provides video calling services if you are unsure which platform your agreement covers ask your bird account team which certifications cover my platform read the scope and effective status of each attestation below only a current attestation covering your selected platform supports a current claim missing or unavailable evidence does not establish that a platform is certified how do i open confidential documents select a document and sign in with your bird account verify your email address and accept the current confidentiality agreement you can read its exact text before agreeing confidential distribution may be temporarily unavailable do existing customers need another nda yes customers and prospects must accept the current trust center nda before downloading confidential documents you can reuse that acceptance across documents how do i return to my documents sign in with the same verified account acceptance of the current confidentiality terms can be reused across documents when bird publishes a new nda version you must review and accept it before their next confidential download access can still be withdrawn check validity dates even when an older document remains available where can i report a security issue use bird s responsible disclosure program on hackerone to report a vulnerability the security contact is also published in bird com well known security txt for a vendor questionnaire or platform specific scope question contact your bird account team our service providers subprocessors by platform review who processes data for each service their role and processing locations the list below comes from bird s approved subprocessor policy approved subprocessors last updated 4 september 2026 end user personal data is processed by bird as a processor on behalf of the customer for the provision of the services the below entities act as subprocessors on behalf of bird subscribe to receive notifications when subprocessors change all platforms platform service name subprocessor name subprocessor function processing location all platforms all services bird affiliates performance of the agreement support services the netherlands uk usa all platforms all services anthropic ireland ltd end user data optional customer support ai llm service provider usa bird platform service name subprocessor name subprocessor function processing location all services amazon web services emea sarl cloud hosting service provider as determined by customer all services not just tickets ltd plain optional subprocessor internal customer support ticketing system uk email amazon web services emea sarl cloud hosting service provider usa ireland optional as selected by customer sms google cloud emea limited cloud hosting service provider the netherlands belgium sms clickhouse inc analytics database service provider ireland sms svix inc webhook delivery infrastructure provider ireland whatsapp for business whatsapp ireland limited whatsapp for business service provider usa voice see all services see all services see all services realtime mobile push see all services see all services see all services rcs google ireland limited provision of google rcs business messaging rbm services eu rcs vibes media llc provision of rich communication services rcs us can only usa numbers microsoft azure cloud hosting service provider the netherlands hong kong usa video see all services see all services see all services video livekit inc optional conduit processing of video and audio streams global close to customer carrier peering and geo spreading workflows see all services see all services see all services connectors see all services see all services see all services omnichannel widget see all services see all services see all services contacts see all services see all services see all services conversation channels see all services see all services see all services engagement platform service name subprocessor name subprocessor function processing location inbox amazon web services emea sarl cloud hosting service provider ireland india usa as selected by customer email amazon web services emea sarl cloud hosting service provider ireland india usa as selected by customer sms amazon web services emea sarl cloud hosting service provider ireland india usa as selected by customer sms google cloud emea limited cloud hosting service provider the netherlands belgium sms clickhouse inc analytics data base service provider ireland voice amazon web services emea sarl cloud hosting service provider ireland india usa as selected by customer and germany singapore australia brazil usa numbers amazon web services emea sarl cloud hosting service provider ireland india usa as selected by customer numbers microsoft azure cloud hosting service provider the netherlands hong kong usa whatsapp for business amazon web services emea sarl cloud hosting service provider ireland india usa as selected by customer whatsapp for business whatsapp ireland limited provision of whatsapp for business services usa rcs amazon web services emea sarl cloud hosting service provider ireland india usa as selected by customer rcs google ireland limited by means of their subsidiary jibe mobile ltd provision of google business messages rcs services eu conversation channels amazon web services emea sarl cloud hosting service provider ireland india usa as selected by customer mobile push amazon web services emea sarl cloud hosting service provider ireland india usa as selected by customer video amazon web services emea sarl cloud hosting service provider ireland india usa as selected by customer video livekit inc optional conduit processing of video and audio streams global close to customer carrier peering and geo spreading workflows amazon web services emea sarl cloud hosting service provider ireland india usa as selected by customer connectors amazon web services emea sarl cloud hosting service provider ireland india usa as selected by customer omnichannel widget amazon web services emea sarl cloud hosting service provider ireland india usa as selected by customer contacts amazon web services emea sarl cloud hosting service provider ireland india usa as selected by customer payments amazon web services emea sarl cloud hosting service provider ireland india usa as selected by customer expenses amazon web services emea sarl cloud hosting service provider ireland india usa as selected by customer email platform service name subprocessor name subprocessor function processing location cloud email sending amazon web services emea sarl cloud hosting service provider ireland optional usa recipient validation amazon web services emea sarl cloud hosting service provider ireland optional usa inbox tracker these email services do not require processing of personal data by bird these email services do not require processing of personal data by bird these email services do not require processing of personal data by bird competitive tracker these email services do not require processing of personal data by bird these email services do not require processing of personal data by bird these email services do not require processing of personal data by bird powermta these email services do not require processing of personal data by bird these email services do not require processing of personal data by bird these email services do not require processing of personal data by bird momentum these email services do not require processing of personal data by bird these email services do not require processing of personal data by bird these email services do not require processing of personal data by bird taxi these email services do not require processing of personal data by bird these email services do not require processing of personal data by bird these email services do not require processing of personal data by bird connectivity platform service name subprocessor name subprocessor function processing location sms googl...