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veracode trust center powered by safebase trust center start your security review view download sensitive information ask for information get access overview at veracode security is job number one we consider security in everything we do to ensure the trustworthiness of the tools and services we provide the artifacts held on this page are not just features for due diligence efforts but they are the bedrock of our commitment to gaining and preserving customer trust with every action we take we are proud to share with you this proof that your data is secure private and in good hands as we assist you in putting forth high quality secure innovations welcome to veracode and thank you for putting your trust in us for current availability status of our products please see veracode s status page sohail iqbal ciso compliance fedramp moderate gdpr soc 2 govramp iso iec 42001 2023 nist 800 53 rev 5 tx ramp level 2 documents get access featured documents compliance soc 2 policies information risk management policy policies network security policy policies security logging and monitoring policy view all documents risk profile data access level restricted impact level substantial recovery time objective 72 hours view more product security audit logging data security integrations view more reports cybergrx report external penetration test report network diagram view more self assessments we are working on our security compliance we can provide completed questionnaires upon request data security access monitoring data backups data erasure view more app security code analysis credential management secure development training view more ai ai training data and bias ai security ai monitoring view more esg anti corruption anti bribery policy code of business conduct and ethics environmental social and governance program view more legal subprocessors cyber insurance data processing agreement view more data privacy cookies data breach notifications data into system view more access control data access logging password security infrastructure amazon web services anti ddos disaster recovery plan view more endpoint security disk encryption dns filtering endpoint detection response view more network security firewalls routers ids ips wireless security corporate security awareness training standard cryptography primer incident response view more policies acceptable use policy access control policy awareness training policy view more security grades securityscorecard veracode immuniweb veracode a qualys ssl labs veracode a view more knowledge base faq get access trust center updates subscribe 11 18 2024 service disruption copy link general to all veracode customers on the morning of november 18 2025 our services were impacted by the cloudflare service disruption in response veracode immediately engaged cloudflare continued to monitor restoration of their services and evaluated contingency plans cloudflare identified and implemented a fix by 9 42 am est as a result veracode services were immediately restored while we do not anticipate any further disruptions we will continue to monitor our systems and provide timely updates as more information becomes available if you have any questions or require additional details please reach out to your designated veracode customer success representative sincerely the veracode team update on recent service interruption and our ongoing resiliency efforts copy link general to all veracode customers on october 20 2025 our services were impacted by a third party outage in response we immediately launched a comprehensive review of our systems initiated enhancements and are evaluating additional resiliency safeguards as part of this initiative we proactively renewed veracode s root certificates across core systems used for securing internal service to service communication this operation though briefly disruptive is a critical part of maintaining the security and resiliency of our infrastructure the renewal process began on november 3 2025 and is expected to be completed by the close of business on friday november 7 2025 while we do not anticipate any further disruptions we will continue to monitor our systems and provide timely updates on veracode s status page we recognize the timing of today s interruption coming amid widespread discussions of reliability following recent third party outages and we understand how sensitive and disruptive such interruptions can be we sincerely apologize for the impact this may have had on your operations we deeply appreciate your patience and continued trust as we continue to build a more resilient secure infrastructure for all our users sincerely the veracode team update service disruption due to aws outage copy link general to all veracode customers we d like to provide additional clarity around the recent service disruption the issue originated from a broader amazon web services aws infrastructure event that affected many organizations while veracode s own platform remained secure our services experienced temporary unavailability due to dependencies on aws infrastructure the veracode platform has been fully operational since october 20th at 9 43 p m est our teams continue to closely monitor system performance to ensure stability and reliability across all services we appreciate your patience and partnership as we navigated this industry wide event and remain committed to providing the secure reliable service you expect from veracode sincerely the veracode team update veracode s impact from the aws outage has been mitigated the veracode platform is fully operational our engineers are closely monitoring our systems to all veracode customers earlier today amazon web services aws the cloud infrastructure provider that hosts portions of the veracode environment experienced a major outage in its us east 1 region this widespread incident affected numerous global services including several components that support veracode s operations as a result some customers may be experiencing intermittent connectivity or delayed responses from our platform we want to be clear that this is not a veracode software or product issue the disruption stems from aws infrastructure dependencies impacting many technology providers worldwide our engineering and operations teams are actively monitoring aws recovery efforts and validating full service restoration across all affected components we will provide another update on veracode s trust center at approximately 8 00 p m et or sooner if the situation changes thank you for your patience and understanding as we work closely with aws to resolve this industry wide event sincerely the veracode team security update npm supply chain attack copy link vulnerabilities veracode s product security and security operations teams have completed a comprehensive review of our software bill of materials sboms in response to the recent malicious npm package disclosures we can confirm that while some of the affected packages are present in our environments none of the compromised versions are in use based on these findings there is no impact to veracode systems services or customer data we remain vigilant in monitoring the open source ecosystem and will reassess our exposure whenever new packages or versions are identified as malicious in addition veracode s malicious package detection capabilities help proactively safeguard development pipelines by identifying compromised components before they can be introduced this ensures stronger resilience for both our software and for the customers who rely on us security update salesloft drift copy link vulnerabilities we are aware of the active campaign targeting salesforce environments through the salesloft drift integration while we do use salesforce we do not use the salesloft drift integration that is being leveraged as the attack vector we have conducted extensive threat hunting exercises and have not detected any indicators of compromise related to this malicious campaign as part of our standard security practices we are also engaging with critical vendors to confirm remediation steps are in place where applicable we will continue to monitor the situation closely and provide updates as needed 1 2 if you need help using this trust center please contact us contact support if you think you may have discovered a vulnerability please send us a note report issue built on