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description=Water Authority has access to a pure, wholesome and affordable supply of portable water to entire population of the Cayman Islands and to regulate other entities licensed by the Government to provide public water supplies.;
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water suppliers in the cayman islands water authority cayman for a better experience on water authority cayman update your browser back to top faqs understanding my bill understanding my meter additional faqs knowledge zone publications useful links how to s downloads forms foi freedom of information publication scheme documents classes of information disclosure log disclosure log details document library request information online foi request form fees charges right of appeal contact us pay my bill customer connect quick access quick access menu what s on tap contact us pay my bill start stop move start service water sewerage stop service temporary disconnection account closure request service removal move service change in ownership change in tenancy customer portal report a problem service interruption customer confidentiality ami pilot project rates payment options payment agreements about my bill e billing understanding my bill request bill copies about my meter reading my meter how my meter works request a meter reading request a meter test how are we doing laboratory survey complaint file a complaint customer service forms technical services quick access quick access menu what s on tap contact us pay my bill laboratory services testing services rates development services water infrastructure central wastewater system onsite wastewater systems forms best management practices septic tanks grease interceptors aerobic treatment units manufacturer s manuals technical guides effluent disposal well specifications onsite wastewater management programme owts o m certification course public tenders tenders licencing permits plumber s licence well driller s licence cesspool emptier s licence canal works permit quarry permit groundwater abstraction licence discharge permit water production and supply community connect quick access quick access menu what s on tap contact us pay my bill scholarships how to apply work experience how to apply educational programmes educational materials arrange a school visit hurricane preparedness water safety sewage safety giving back request a donation sponsorship conservation useful links news media quick access quick access menu what s on tap contact us pay my bill alerts press releases newsletters self service quick access quick access menu what s on tap contact us pay my bill customer portal pay my bill breast cancer awareness month october is breast cancer awareness month follow the authority s social media channels throughout the month to learn more about why early detection saves lives disconnection notice monday 12 october 2026 monday 28 september 2026 the next set of disconnections will affect red bay crewe road south sound prospect and fairbanks road click here to pay your bill online and avoid disconnection emergency traffic disruption on seafarers way at the intersection with boilers road friday 9 oct the authority is advising motorists of emergency traffic disruption on the northbound lane of seafarers way at the intersection with boilers road george town on friday 9 october 2026 between 12 00 pm and 4 00 pm see the full details here planned works rockshire drive water authority cayman will be conducting planned infrastructure upgrade works along rockshire drive in george town preliminary works will begin on 15 september 2026 with the project starting on 23 september 2026 and lasting about six weeks click here to learn more hotter weather could mean warmer water in pipes warmer weather can naturally increase the temperature of water sitting in outdoor pipes especially as the sun heats the ground to keep your tap water cool consider running the faucet for a few minutes to get rid of the warmer water in the pipe refrigerating a filled jug of tap water storing hoses in shaded areas if you ever have concerns about water quality please contact our team at info waterauthority ky store before the storm preparing for hurricane season click here for useful hurricane preparedness tips hurricane preparedness tips for sewerage customers take steps to protect your property from sewage backflow during the hurricane season click here to learn more access customer portal click here to access the customer portal don t have an account click here to register today there are currently no reported service outages customer portal manage your water authority account through our customer portal you can request services view and pay your bill review your consumption history and more report a problem if you are aware of a mainline problem or are experiencing service issues please contact the authority so that we can work towards a solution start stop move the authority provides piped water trucked water sewerage and septage services to our various service areas throughout the cayman islands rates your monthly bill is based on the type of service you have and will show you how your charges were calculated for more information on your bill please see the about my bill section copyright 2026 water authority cayman all rights reserved site map website designed developed by main links customer connect technical services community connect news media self service about wac contact us corporate profile mission statement history careers facts facilities