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the question jose question 1 unfortunately this is not fully supported in the entire google analytics interface and things that are not fully supportedi d avoid it and look for an alternate solution question 2 this is a hard one i m going to assume you re using a fairly standard implementation of the google custom search engine and that you re also using the automatic google analytics integration i believe the google custom search engine uses a dynamically generated div not an iframe when you use the google cse and google analytics integration the cse code will generate a virtual pageview for the current page this virtual pageview will include a query parameter for the search term you could try to untangle all of the cse javascript code and look for the line that generates the virtual pageview unfortunately wading through all the cse code can be a lot of work another option would be to parse the dom when a search happens on your site when the google cse returns zero results there is normally an html div tag that looks something like this no results you need to dynamically parse the dom when someone submits a search and identify the above div you can probably simplify this by using jquery if you find the above code then you can send off some data to google analytics and record the zero result search in this case i would probably create an event rather than use the zero result tracking technique the reason is that sending a virtual pageview with a parameter for the zero result search will generate an additional search in the google analytics reports you ll be double counting some searches sorry i don t have the exact code for you i d love to hear your solution as well product reporting question from steven domingue i have a question about regular expressions in the product performance report in ga is there a character limit in the field where you place the regex i am attempting to do some reporting on product sales associated with emails banners on my site etc and some of the product groupings we feature are basically mini catalogs with 200 skus i wanted to make sure that if i dump a list of 300 skus between 2500 and 3000 characters it will capture them all in the report justin s answer well that s actually a hard question to answer the standard table filter will not take a regular expression so you need to use the advanced filter this field will take a max of 20 characters but you can add up to 50 conditions to your filter to be honest creating large complicated regular expressions in google analytics is not scalable while you can use it for a quick ad hoc analysis i would look for a more permanent solution what about using the product category dimensions rather than the product id it obviously depends on if you are setting the product category but it would totally work google analytics product performance by category with a source medium secondary dimension another option might be using a page level custom variable to group your products together into groups then use the custom variable in the product performance report it will require some coding but if you are looking to do this type of analysis a lot it may be worthwhile cross domain tracking question from rasmus sellberg justin we re about to cross domain track a very short and good domain name with multiple subdomains e g www xx yy forum xx yy and so on we use _setdomainname xx yy and it works like a charm on all browsers but ie unfortunately ie does not allow cookies on short domains on the form xx yy to avoid security issues on all co uk sites for instance no data at all is recorded for ie browsers if we use _setdomainname www xx yy the cookies aren t available on forum xx yy and vice versa what should we do given that neither using _link everywhere nor changing the domain name is an option any best practices for really short domain names thanks rasmus justin s answer thanks for the question rasmus yes this is a known issue and unfortunately there is no good solution it s a limitation of internet explorer insert snarky comment here unfortunately you don t have many options you can use _link on all of the urls and if it s a big site you may want to use some type of jquery auto tagging script or the other solution is to move the sub domain content to subdirectories on the main domain this may be very hard to do but at least you avoid all the javascript coding i also want to mention that the google analytics team is working on a new solution to cross domain tracking that will solve this problem it will also make cross domain tracking better for the entire world adwords metrics question from ties com when viewing our adwords campaign data in google analytics our advertising cost metric is reporting correctly but when we try to create a custom keyword level report in ga the cost metric is all zeros are we unable to track adwords cost data at the keyword level in ga justin s answer thanks for the question you should be able to use adwords metrics like cost ctr and cpc in ga custom reports i ve done it as recently as today but cost metrics can only work with a few dimensions mostly the adwords related dimensions if you are trying to use any dimensions that are not adwords dimensions you might get all zeros adsense question from reid simonton i may be a bit late but have to ask as this is an issue i ve been struggling with for 2 years linking our adsense account to our analytics account i understand the process however here s what i actually see 1 go to content adsense overview in ga see this report requires adsense to be enabled for this profile hmm i ve already done that 2 but i ll try again click the link provided there for the instructions instructions state open either the overview or advanced reports page and find the link that invites you to integrate your accounts but there is no such link in the adsense panel presumably because i ve previously gone through this step instead i see a link in the upper right corner of adsense stating view performance in google analytics would seem to indicate the accounts are linked right 3 click that link it takes me to my analytics home page showing my two profiles i go into the one i ve attempted previously tried to link w adsense and repeat step 1 above something s clearly broken been trying to resolve this for years have posted bunches of forum posts etc but no luck incredibly frustrating any assistance would be enormously appreciated thanks justin s answer thanks for the question reid i ve seen that problem before an infinite loop and it can be frustrating 1 log into ga make sure you log in with the same account that you use to access adsense 2 go to the admin section 3 click on the data sources tab for your account and look for the adsense section 4 click on the link account button you should get a little window that asks which account and profiles you want to apply your adsense data to connecting google adsense and google analytics the adsense code and analytics code must be installed on all the same pages if you do not have the google analytics tracking code on all pages that have the adsense code page impressions and clicks cannot be accurately recorded adwords auto tagging question from steven nguyen justin i have 2 questions on about analytics 1 i have autotagging set up and someone wants to add parameters to the ad as well would the new parameters override the autotagging or mess up the reporting in anyway 2 i want to track lead submissions sign ups etc but it does not redirect you to a thank you page after you complete the action a dialog box pops up i want to use a destination goal but the dialog box does not change urls is there a way to track it as a goal without adding a thank you page if you could help that would be great thanks steven justin s answer thanks for the questions steven question 1 no adwords auto tagging will work with your existing parameters the google analytics auto tagging parameter named gclid will play nice with your existing query parameters question 2 yes there are ways to work around a thank you page that does not have a unique url i m going to make the assumption that when someone submits a form the page does change it s just the url that stays the same in this scenario you have a couple of options choose the one that works best for you you can use an event to track this new window and then set that event up as a goal an event is a way to track visitor interactions with your site you ll need to add some additional javascript to track when the window pops open it might look something like this _gaq push _trackevent goals submit form lead form 100 in the above code the value of 100 is the value of the lead form that s something that i arbitrarily chose but if you can do some lead scoring and enter that data into the code then you ll get some amazing revenue metrics in google analytics once you have the code on your site you can use the event data to your goal for the above event the goal settings would be something like this setting up an event as a google analytics goal thanks everyone those were great what a variety of questions stay tuned we ll do this again next month be sure to circle google analytics on google to find out when you can ask a question posted by google analytics advocate justin cutroni a version of the following post originally appeared on justin cutroni s analytics talk blog it s that time again time to take your analytics questions via google and provide a useful answer this edition includes information about such topics as tracking across an iframe a bug with the ad content secondary dimension integrating google analytics and google adsense ecommerce reporting based on item category group your analytics questions answered cross domain iframe question from michael walker implementation question i have 2x domains lets call them dom1 comand dom2 com each have a their own google analytics ga account the problem i am having though is that is as follows we have a form on dom1 com that is pulled in from dom2 via an i frame the code within the form fires off 2x custom variables to its dom2 ga account the outer frame on dom1 fires off all the incoming traffic sources and more importantly the campaign data now what i need to do is i need to have the dom2 s ga account filled with the same campaign values so that i can tie the campaign names to the 2x custom variables now i do have some restrictions that forbid me to set the custom variables to dom1 s ga account as even though this would be the simplest way so which of the following options should i go down 1 set up on the master frame a second tracker that fires off the campaign data to dom2 s ga account leaving dom1 s ga code in place also leaving the code in the dom2s frame as is and hope that the custom variables get set as they are 2 attempt when calling the i frame page to pass all the campaign data in the url string and hope that the ga code within dom2 recognises it and passes the campaign data i have tried using the ga help forums to no avail and am really stumped on this one please help justin even if its the worst set up ever i have to get it working justin s answer thanks for the question michael so it sounds like you need to have the campaign data and the custom variable data together in one account i m assuming that the custom variables are visitor level custom variables and are stored in a cookie which makes it hard to combine them with the other ga data the problem with option 1 is that you ll start to inflate the data in the dom2 com ga account you ll have 2 sets of cookies for dom2 thus doubling your visits and visitors you could go with option 2 cross domain tracking through an iframe but it can be very hard to do because you need to p3p header what about an alternate solution kind of a hybrid solution why not pass some special query parameters in the iframe url for dom2 and then tweak the ga tracking code on dom2 com to use those parameters you can create three query parameters that represent the campaign information in google analytics you can name the parameters anything you want maybe camp med and source you ll have to populate the variables dynamically you can mine the data from the the __utmz tracking cookie make sure on dom2 you customize the tracking code to use your new custom tracking parameters this method will help you avoid cross domain tracking via an iframe and the overcounting issue canonical url tracking question from alex rapp what is the best method to track canonical urls through ga utilizing the opt_pageurl function or _gaq push _trackpageview canonical_link i feel as though they may accomplish the same end result but seem to go about it in a different manner thanks for your help justin s answer thanks for the question alex for those that don t know what a canonical url is the one true url for a piece of content many times large sites might have multiple versions of a url for the same content sometimes this can be caused by tracking parameters or other query parameters alex your idea of passing a uri into the _trackpageview method is a very good one and it s a solution that people use all the time one way that i ve seen it done is that people will include the uri value in a data layer then pull that value into the _trackpageview call it s a scalable solution that normalizes data i ve also seen people use an advanced filter to capture the canonical parts of a url and re write the data in google analytics for example if you ve got a lot of query parameters and this causes a lot of duplicate urls then you can use an advanced filter like the one in the image below to normalize your urls google analytics advanced filter for normalizing a url i personally like the data layer code approach it s more scalable and less susceptible to breaking but ultimately you ll need to pick the solution that you can implement ecommerce tracking question from alex rapp i m having an issue with an ecommerce implementation during the test phase i am able to pass through values from the add_trans portion of the code such as order id total however i am not seeing anything populate from the add_item portion mainly sku quantity what am i doing wrong justin s answer thanks for the question alex the _additem code should send back gif requests one for each item i would first check the actual gif requests using some type of tool like charles or a browser extension like the developer tools in chrome look for gif requests with utmt item this is the item data being sent to google analytics if you re not seeing the correct gif requests sent to the google analytics servers then check for syntax errors in the javascript i ve seen code where a missing comma or some other character will break the javascript also make sure that you re not calling the _tracktrans method before the _additem method content grouping question from christopher johnson we would like to track page views for individual meta tags on the page for exampl...
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