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set may indicate that some link tagging parameters are not present for example feedburner often automatically tags links with a source of feedburner but often omits a medium thus causing not set page titles report not set indicates that the document title dom object is not set this means that ga can not collect the title for the page devices not set indicates that there is no user agent that ga can use to identify the device in addition to missing data not set can also indicate that you are trying to combine two dimensions that don t have any true relationship for example if you are looking at the all traffic report and you try to set a secondary dimension of keyword you ll get not set for all of those rows that are not search related ie referrals direct etc question 2 no that is not correct google analytics will track the traffic to your site as long as it executes javascript tracking code there are some sampling limits that are imposed on large sites for example you are limited to 10m hits month in the free version of google analytics but google analytics does not pre qualify the traffic and drop 40 0 result searches question from josé dávila hi justin i hope you are doing well and enjoying your time at google i have a couple of questions 1 do you know if ga regular expressions support negative look ahead i am talking about something such as string here when i tested it you get an alert however some forums mention it is possible 2 how would you track zero results searches when you use google site search given that the cse results are loaded on an iframe with content from a different domain so not accessible by traversing the dom i have an idea for a solution however i wanted to know if there is an easier way to do it thanks jose justin s answer thanks for the question jose question 1 unfortunately this is not fully supported in the entire google analytics interface and things that are not fully supportedi d avoid it and look for an alternate solution question 2 this is a hard one i m going to assume you re using a fairly standard implementation of the google custom search engine and that you re also using the automatic google analytics integration i believe the google custom search engine uses a dynamically generated div not an iframe when you use the google cse and google analytics integration the cse code will generate a virtual pageview for the current page this virtual pageview will include a query parameter for the search term you could try to untangle all of the cse javascript code and look for the line that generates the virtual pageview unfortunately wading through all the cse code can be a lot of work another option would be to parse the dom when a search happens on your site when the google cse returns zero results there is normally an html div tag that looks something like this no results you need to dynamically parse the dom when someone submits a search and identify the above div you can probably simplify this by using jquery if you find the above code then you can send off some data to google analytics and record the zero result search in this case i would probably create an event rather than use the zero result tracking technique the reason is that sending a virtual pageview with a parameter for the zero result search will generate an additional search in the google analytics reports you ll be double counting some searches sorry i don t have the exact code for you i d love to hear your solution as well product reporting question from steven domingue i have a question about regular expressions in the product performance report in ga is there a character limit in the field where you place the regex i am attempting to do some reporting on product sales associated with emails banners on my site etc and some of the product groupings we feature are basically mini catalogs with 200 skus i wanted to make sure that if i dump a list of 300 skus between 2500 and 3000 characters it will capture them all in the report justin s answer well that s actually a hard question to answer the standard table filter will not take a regular expression so you need to use the advanced filter this field will take a max of 20 characters but you can add up to 50 conditions to your filter to be honest creating large complicated regular expressions in google analytics is not scalable while you can use it for a quick ad hoc analysis i would look for a more permanent solution what about using the product category dimensions rather than the product id it obviously depends on if you are setting the product category but it would totally work google analytics product performance by category with a source medium secondary dimension another option might be using a page level custom variable to group your products together into groups then use the custom variable in the product performance report it will require some coding but if you are looking to do this type of analysis a lot it may be worthwhile cross domain tracking question from rasmus sellberg justin we re about to cross domain track a very short and good domain name with multiple subdomains e g www xx yy forum xx yy and so on we use _setdomainname xx yy and it works like a charm on all browsers but ie unfortunately ie does not allow cookies on short domains on the form xx yy to avoid security issues on all co uk sites for instance no data at all is recorded for ie browsers if we use _setdomainname www xx yy the cookies aren t available on forum xx yy and vice versa what should we do given that neither using _link everywhere nor changing the domain name is an option any best practices for really short domain names thanks rasmus justin s answer thanks for the question rasmus yes this is a known issue and unfortunately there is no good solution it s a limitation of internet explorer insert snarky comment here unfortunately you don t have many options you can use _link on all of the urls and if it s a big site you may want to use some type of jquery auto tagging script or the other solution is to move the sub domain content to subdirectories on the main domain this may be very hard to do but at least you avoid all the javascript coding i also want to mention that the google analytics team is working on a new solution to cross domain tracking that will solve this problem it will also make cross domain tracking better for the entire world adwords metrics question from ties com when viewing our adwords campaign data in google analytics our advertising cost metric is reporting correctly but when we try to create a custom keyword level report in ga the cost metric is all zeros are we unable to track adwords cost data at the keyword level in ga justin s answer thanks for the question you should be able to use adwords metrics like cost ctr and cpc in ga custom reports i ve done it as recently as today but cost metrics can only work with a few dimensions mostly the adwords related dimensions if you are trying to use any dimensions that are not adwords dimensions you might get all zeros adsense question from reid simonton i may be a bit late but have to ask as this is an issue i ve been struggling with for 2 years linking our adsense account to our analytics account i understand the process however here s what i actually see 1 go to content adsense overview in ga see this report requires adsense to be enabled for this profile hmm i ve already done that 2 but i ll try again click the link provided there for the instructions instructions state open either the overview or advanced reports page and find the link that invites you to integrate your accounts but there is no such link in the adsense panel presumably because i ve previously gone through this step instead i see a link in the upper right corner of adsense stating view performance in google analytics would seem to indicate the accounts are linked right 3 click that link it takes me to my analytics home page showing my two profiles i go into the one i ve attempted previously tried to link w adsense and repeat step 1 above something s clearly broken been trying to resolve this for years have posted bunches of forum posts etc but no luck incredibly frustrating any assistance would be enormously appreciated thanks justin s answer thanks for the question reid i ve seen that problem before an infinite loop and it can be frustrating 1 log into ga make sure you log in with the same account that you use to access adsense 2 go to the admin section 3 click on the data sources tab for your account and look for the adsense section 4 click on the link account button you should get a little window that asks which account and profiles you want to apply your adsense data to connecting google adsense and google analytics the adsense code and analytics code must be installed on all the same pages if you do not have the google analytics tracking code on all pages that have the adsense code page impressions and clicks cannot be accurately recorded adwords auto tagging question from steven nguyen justin i have 2 questions on about analytics 1 i have autotagging set up and someone wants to add parameters to the ad as well would the new parameters override the autotagging or mess up the reporting in anyway 2 i want to track lead submissions sign ups etc but it does not redirect you to a thank you page after you complete the action a dialog box pops up i want to use a destination goal but the dialog box does not change urls is there a way to track it as a goal without adding a thank you page if you could help that would be great thanks steven justin s answer thanks for the questions steven question 1 no adwords auto tagging will work with your existing parameters the google analytics auto tagging parameter named gclid will play nice with your existing query parameters question 2 yes there are ways to work around a thank you page that does not have a unique url i m going to make the assumption that when someone submits a form the page does change it s just the url that stays the same in this scenario you have a couple of options choose the one that works best for you you can use an event to track this new window and then set that event up as a goal an event is a way to track visitor interactions with your site you ll need to add some additional javascript to track when the window pops open it might look something like this _gaq push _trackevent goals submit form lead form 100 in the above code the value of 100 is the value of the lead form that s something that i arbitrarily chose but if you can do some lead scoring and enter that data into the code then you ll get some amazing revenue metrics in google analytics once you have the code on your site you can use the event data to your goal for the above event the goal settings would be something like this setting up an event as a google analytics goal thanks everyone those were great what a variety of questions stay tuned we ll do this again next month be sure to circle google analytics on google to find out when you can ask a question posted by google analytics advocate justin cutroni tracking adjusted bounce rate in google analytics july 25 2012 there is a way to track this bounce rate in google analytics is one of the key metrics that helps to evaluate the quality of your traffic bounce happens when the visitor exited the website right from the landing page without going to any other page this is a great indication on how relevant the content was for the user and how engaged they were with your website while working perfect for most websites there are categories of sites where this metric is not enough imagine you re promoting a blog post that describes all the benefits of your company the visitor might read the whole post and remember your company and products really well they might even go to search for your product on one of the search engines straight away however since the visitor only looked at 1 page exactly where the blog post is they will be recorded as bounced visitor another example if you have a description of the product right on the landing page and your phone number on the same page the visitor might study the description and call straight away again they will be recorded as a bounced visitor as only 1 page was viewed there are many more examples and even traditional websites may benefit from the method described below as opposed to the standard bounce rate there is a solution to this something that we call adjusted bounce rate you implement a small tweak to your google analytics code which executes an event when a user has spent over a certain amount of time on the webpage depending on the website the time can range from 10 seconds to few minutes you should decide for yourself the amount of time you consider the user to be sufficiently engaged with your website or product once the event is executed the visitor is no longer counted as bounce even though no additional pageview is recorded this will mean your bounce rate will show users who have not spent a required minimal time on your website the ones who have really bounced here is a modification to the google analytics code that you need to make on the example of the latest asynchronous code script type text javascript var _gaq _gaq _gaq push _setaccount ua xxxxxxx 1 _gaq push _trackpageview settimeout _gaq push _trackevent 15_seconds read 15000 function var ga document createelement script ga type text javascript ga async true ga src https document location protocol https ssl http www google analytics com ga js var s document getelementsbytagname script 0 s parentnode insertbefore ga s script the settimeout function is the one that does the trick here and you can set it up to whatever delay you wish in this case it is 15 seconds moreover since the event is created once 15 seconds lapse you can define this event as a goal in google analytics and even import this goal as a conversion to adwords provided the conditions are met we hope this small fix will allow you to track and understand the users behavior and quality of the traffic coming to your website more accurately and make more informed decisions one thing website owners should be vary of though that not only the function may slow down the users experience even insignificantly but will also increase the volume of hits your site sends to google analytics which might bring your usage over the limit currently set at 10 mln hits per month as such this fix should only be applied when necessary and justified by the concept of the website and the landing pages posted by alexey petrov google analytics insights team have you ever wondered how many visitors really pay attention to your website before exiting the page have you wondered how many of those bounced visitors will remember where they ve been in future how many of them are totally useless how many are not there is a way to track this bounce rate in google analytics is one of the key metrics that helps to evaluate the quality of your traf...
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