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can you craft the perfect pint of guinness glorious guinness bread for st paddy s day exploring the guinness storehouse guinness world records 2012 book content page introducing cats to other cats when you should consider having your cat spayed or neutered the mysterious guin share this share on linkedin opens in new window linkedin share on x opens in new window x share on facebook opens in new window facebook email a link to a friend opens in new window email share on pinterest opens in new window pinterest share on reddit opens in new window reddit share on tumblr opens in new window tumblr like loading by bluedeckshoe posted in life tagged cat death guinness 0 apr 18 2014 quality english a standard measuring tape photo credit wikipedia your dad s wasted his money came the solemn assessment from my uncle as he handed the package back to me his reaction puzzled me because dad was obviously very happy with his purchase in the pack there were a number of different tools a hammer a set of screwdrivers a tape measure and various other tools we were always struggling to find the right tool when we needed it and here we had a whole set in a purpose made carrying pouch they were cheap too how could two people have such different reactions about the same item it took a while before i understood that it was all down to quality for a while i thought that quality was an inherent feature of an item some items were of high quality others were complete tat and everything else lay in between the two but quality is much more subtle than that an item can be classed as a quality item if it conforms to the user s requirements so quality is not a feature of an item at all it is much more related to the user and their requirements hence my uncle s assessment differing from my dad s my uncle was a tradesman he used tools for a living all day every day for him two of his top requirements were durability and reliability he needed his tools to last a long time and he needed them to work every single time dad used tools occasionally when he was doing a bit of diy around the house or when he had some flat packed furniture to assemble his top requirements were value for money and comprehensiveness if the tools let him down it would not be the end of the world understanding the requirements of the user is of vital importance in any project if you don t know what the user wants how on earth are you going to make sure you have met them if the requirements are absent or incomplete the temptation is to unconsciously use your own inbuilt requirements as a yardstick and they might be very different indeed this is hard enough in the world of the physical when it comes to the ethereal world of computer systems it is even more important to make sure that there is a set of comprehensive requirements describing what the user expects after all one man s bug is another man s feature related articles tradesman pro tool back pack item of the day tool box macgyver tool kit my every day carry kit a bad social media workman is scared of his tools screwdrivers buying guide share this share on linkedin opens in new window linkedin share on x opens in new window x share on facebook opens in new window facebook email a link to a friend opens in new window email share on pinterest opens in new window pinterest share on reddit opens in new window reddit share on tumblr opens in new window tumblr like loading by bluedeckshoe posted in leadership tagged quality requirements screwdriver tools users 0 mar 19 2014 southern comfort english entrance to birmingham shuttlesworth international airport in birmingham alabama photo credit wikipedia although it s only a couple of hours away i ve never spent much time in birmingham the uk s second city now thanks to a recent acquisition by my company i ve spent more time in a place i never thought i d visit birmingham alabama not that it s particularly easy to get to despite the nomenclature i couldn t find a single international flight heading into or out of birmingham international airport not even to neighbouring countries like mexico or canada in the absence of direct flights connecting flights are the order or the day which means a very long journey from the uk i don t know whether i m especially unlucky but when you have flight connections in the states you only have a 50 50 chance of making it to where you intended when you intended the scope for things to go wrong weather mechanical failure long immigration queues airline incompetence seems immense how native us citizens put up with it is beyond me i didn t know much about the place before i got there and a quirk of fate gave us a free day during our business trip as we were in the centre of town we picked up a tourist map from the hotel and set off on foot the closest destination picked out on the map was the peanut depot we had no idea what to expect but thought if it s on the map it must be worth a visit when we found a shop selling peanuts we assumed there must be more to it a quick scan around the place told us that the only other thing worth noting was a plaque on the wall proclaiming it a historic building at 115 years old if that s what defines a historic building half the buildings in the uk wear similar plaques the next entry on the map was a tower when we got there we realised it was just an office block a tall office block but an office block all the same clearly we needed advice luckily the next destination on the map was the tourist information office upon arrival they greeted us enthusiastically and insisted we sign the guest book although there was no dust on the guest book the previous entry predated ours by some margin the friendly people directed us to the civil rights institute inside the foyer of the institute we spied a display case containing something both sinister and ridiculous a ku klux klan outfit donated by an anonymous donor wandering through the exhibits was enlightening but also shocking it s hard to imagine mistreatment of a whole race on such a scale barely 20 years after world war 2 and only 50 years ago birmingham city centre is a lonely place we hardly saw a soul and we walked around for hours there is a staggering dearth of people given that there are over 200 000 residents as so few alabamans seems to walk anywhere it s also surprising to find so many cobblers i have subsequently stayed outside of town where bizarrely there is more going on the scenery s amazing there are more bars more restaurants more shops and more people the people in birmingham are very friendly they did try to poison me once with something called a peanut butter jelly sandwich a vile concoction of sweetness and ungodly textures contained between two slices of bread i ve forgiven them for now but i will be deeply suspicious of any strange sounding fare from now on related articles birmingham doing birmingham alone birmingham shuttlesworth international airport runs normal operations officials watch weather fbi arrest man who flew into birmingham shuttlesworth international airport under false name birmingham alabama airport evacuated due to threat get to know the midwest region 16 texas southern southern fantasy with no stereotyping list of ku klux klan organizations rare photos from a ku klux klan initiation may 1946 books over bikinis birmingham councilwoman gives history tour to california college students on alternative spring break share this share on linkedin opens in new window linkedin share on x opens in new window x share on facebook opens in new window facebook email a link to a friend opens in new window email share on pinterest opens in new window pinterest share on reddit opens in new window reddit share on tumblr opens in new window tumblr like loading by bluedeckshoe posted in life tagged alabama birmingham ku klux klan united states 0 feb 23 2014 faceless faceless world photo credit wikipedia i am a great lover of new technology but only when it makes people s lives easier or more enjoyable in a connected world you can find just about any form of goods or services with a google search and a few clicks that side of life is superb especially if you are looking for something niche or esoteric where i hate technology is when it is used for the sake of it or to keep people at bay sometimes your enquiry has a bit more nuance than just searching for the right item in the right size and clicking the add to basket button sometimes you want to talk through the options with something or someone who has passed the turing test the last thing many companies want is for you to speak to a real life human being human beings are comparatively expensive even on minimum wage or on the other side of the world in a sweatshop they would rather hide their phone numbers and when you look for more assistance direct you to a glorified faq page with the things that people commonly ask they are missing the point the whole reason you want to speak to someone is because you have a question that s not that common if it were whatever it was you sought would be in plain sight sometimes they use a chat mechanism despite the message on the website saying there are umpteen agents available you click to link to open up a session only to be told that the site is waiting for the next available operator if there are so many agents available why do i have to wait then eventually a window opens and the agent introduces themselves hello my name is derek how can i help you i feel like typing in your name s not derek at all can you get a real human being to phone me on this number of course i don t i play the game and type in my enquiry i then wait and wait because derek or whoever it is has loads of different chat windows open talking to many people at once first you get radio silence then you get derek is typing a response either derek only has one finger or he s a rubbish typist because it takes him ages to type his terse reply in the form of an open ended question i appreciate the need for businesses to keep costs down but i can t imagine a more detached sales channel surely it s worth lavishing a little more attention on a potential prospect related articles alan turing s royal pardon how to convert an turing machine into a oblivious one are you supporting sweatshops defending sweatshops the digital sweatshop letter the la times didn t print sweatshop mentality the disturbing use of sweatshops nike s sweatshop problem just don t do it what is a sweatshop mixed feelings about the turing pardon share this share on linkedin opens in new window linkedin share on x opens in new window x share on facebook opens in new window facebook email a link to a friend opens in new window email share on pinterest opens in new window pinterest share on reddit opens in new window reddit share on tumblr opens in new window tumblr like loading by bluedeckshoe posted in technology 5 feb 13 2014 it s all for charity money cash photo credit doug88888 a local charity had never received a donation from the town s banker so the director made a phone call our records show you make 500 000 a year yet you haven t given a penny to charity the director began wouldn t you like to help the community the banker replied did your research show that my mother is ill with extremely expensive medical bills um no mumbled the director or that my brother is blind and unemployed or that my sister s husband died leaving her broke with four kids i i i had no idea so said the banker if i don t give them any money why would i give any to you unlike our banking friend most of us try to give some money to charity as and when we can we probably do this for a number of reasons maybe it s to ease our conscience or it could be to make a difference to something we feed strongly about for some it s about helping others or a form of giving back to the community whatever the reason there are a huge number to choose from in the uk alone there are 180 000 registered charities which is roughly one for every 350 people i find that number staggering it s certainly good that there s a lot of choice of where to donate your hard earned money i m sure the vast majority do a fantastic job for their chosen cause but isn t it rather too many private enterprises merge because they know that the value of the whole is likely to be greater than the sum of the two parts much of the overhead of running the organisation is vastly reduced you don t need two lots of hr finance and marketing you also don t need two ceos which can only be a good thing when you consider some of the salaries for charity appointments in the broadsheets the granularity is great if you want your money to go somewhere very specific and that could be very important to someone who s been helped by charity if you ve been rescued by the lesser piddling on the marsh air ambulance and that made the difference between life and death you probably want your money to go in that particular direction but i m less convinced about the large generalist charities do we really need teabags in need save the teabags and national society for the prevention of gross insensitivity to teabags related articles air ambulance warning over bogus charity collections insurance gift to wildlife charity action 44 charity begins at home how to evaluate a charity why hope for real change lies with charities spending more not less evaluating charities requires asking the right questions third candidate in seattle for america s stupidest charities when does charity become a business 5 ways to fix the sinister rspca charity news our response to the guardian share this share on linkedin opens in new window linkedin share on x opens in new window x share on facebook opens in new window facebook email a link to a friend opens in new window email share on pinterest opens in new window pinterest share on reddit opens in new window reddit share on tumblr opens in new window tumblr like loading by bluedeckshoe posted in life tagged air ambulance charitable organization charities donation 1 jan 27 2014 danger danger dangerous risk adrenaline suicide by fear of falling photo credit epsos de there once was a monastery in perched high on a cliff several hundred feet in the air the only way to reach the monastery was to be suspended in a basket which was pulled to the top by several monks who pulled and tugged with all their strength obviously the ride up the steep cliff in that basket was terrifying one tourist got exceedingly nervous about half way up as he noticed that the rope by which he was suspended was old and frayed with a trembling voice he asked the monk who was riding with him in the basket how often they changed the rope the monk thought for a moment and answered brusquely whenever it breaks being scared of heights i m not sure i would get in that basket even if the rope was brand new and 6 inches thick no one in their right mind would get into that basket if there was visible wear and tear on the rope it would be a g...